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Business Excellence Lead

1 month ago


Makati City, National Capital Region, Philippines Cobden & Carter International Full time

A leading global provider of customer experience management solutions seeks an experienced Business Excellence Lead to drive process improvement and enhance productivity.

**Job Overview:**

  • We are looking for a skilled professional with 3-5 years of experience in continuous improvement or business excellence to join our team as a Business Excellence Lead.

**Responsibilities:

  • Conduct thorough analyses of our company's processes and procedures to identify areas for enhancement.
  • Develop and implement strategic plans to improve our operational efficiency and effectiveness.
  • Investigate and address shortfalls and issues in our current business processes.
  • Establish and maintain high standards of performance and quality across the organization.
  • Collaborate closely with cross-functional teams to drive productivity and innovation.

**Required Skills and Qualifications:

  • Proven track record of driving business excellence and continuous improvement in a similar role.
  • At least 3-5 years of experience in business excellence, continuous improvement, or a related field.
  • Green belt certification or higher is highly desirable.
  • Experience with Kaizen and/or Lean Six Sigma methodologies.

**Estimated Salary:** PHP 80,000 - PHP 120,000 per month (dependent on qualifications and experience).

**Work Setup:** Onsite

**Shift Schedule:** Night Shift

**Location:** Makati