Technical Support Specialist

6 days ago


Iloilo City, Western Visayas, Philippines AEP SYSTEMS INTEGRATION INC. Full time

Share knowledge and expertise to drive sales success.

About the Role
  • This position is responsible for delivering exceptional technical support to the sales team, customers, and prospective clients.
Key Responsibilities
  • Demonstrate and configure products and services to meet customer needs.
  • Provide timely and effective troubleshooting to resolve product and service issues.
  • Collaborate with the sales team to identify and pursue new business opportunities.
  • Develop strong relationships with customers to enhance their overall experience.
Requirements
  • Bachelor's degree in a related field such as Engineering or Information Technology.
  • Strong technical knowledge of products or services.
  • Excellent communication and problem-solving skills.
  • Ability to explain complex concepts to non-technical audiences.
  • Experience in customer support or technical support roles.
What We Offer
  • A dynamic work environment that fosters growth and development.
  • A competitive compensation package.
  • Ongoing training and professional development opportunities.


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