Technical Support Representative
5 days ago
At Asurion, we're committed to helping our customers stay connected with the technology they need. As a Technical Support Representative, you'll play a critical role in delivering exceptional customer service and resolving technical issues with devices and software.
Key Responsibilities:- Provide technical support to customers via phone, email, or chat
- Resolve customer complaints and concerns in a timely and professional manner
- Identify opportunities to upsell and cross-sell products and services
- Maintain accurate records of customer interactions and resolutions
Requirements:
- 1-year of BPO technical support experience
- 6 months of BPO sales experience
- Proven experience in supporting customers with mobile technology and other devices
- Digital literacy with a strong understanding of major operating systems and consumer technologies
-
Technical Support Representative
5 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeThe purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Key AccountabilitiesUndertake...
-
Technical Account Representative
4 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeJob DescriptionWe are seeking a proactive and tech-savvy Technical Account Representative to join our dynamic team in Cebu Central Visayas. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.Your ResponsibilitiesProvide technical support to...
-
Technical Support Representative
2 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time•Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.•Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.•If customer tech problems cannot be handled over the phone,...
-
IT Technical Support
1 week ago
Iloilo City, Western Visayas, Philippines Zenlabs Venture Management Inc. Full timeShareJob DescriptionDescriptionThe IT Technical Support Specialist is responsible for providing effective technical assistance to employees, ensuring smooth operation of computer systems, networks, and software applications. The role involves diagnosing issues, offering solutions, and maintaining IT infrastructure.Key Responsibilities:Provide first-line...
-
Technical Support Expert
5 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeWe are looking for a Technical Support Expert to join our team at XtendOps Philippines. In this role, you will be responsible for providing top-notch technical support to our customers. Your key responsibilities will include responding to customer inquiries, resolving technical issues, and maintaining accurate customer records.About the RoleThis is an...
-
Frontline Support Representative
2 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
-
Frontline Support Representative
4 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
-
Frontline Support Representative
6 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
-
Sales Technical Support
1 week ago
Iloilo City, Western Visayas, Philippines AEP SYSTEMS INTEGRATION INC. Full timeShareJob DescriptionDescriptionThe Sales Technical Support role is responsible for providing technical assistance to the sales team, customers, and prospective clients. This position ensures the successful demonstration, configuration, and troubleshooting of products and services, helping to secure new business and enhance customer...
-
Technical Support Specialist
2 days ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full timeJob OverviewWe're seeking a skilled Technical Support Representative to join our team at TTEC. As a Technical Support Representative, you'll play a critical role in providing exceptional customer experiences for our clients.Key Responsibilities:Provide technical support to customers via phone, email, or chat.Troubleshoot and resolve technical issues...
-
Technical Support Specialist
1 day ago
Iloilo City, Western Visayas, Philippines Neksjob Philippines Full timeRole Overview: We are seeking a highly skilled Technical Support Specialist to join our team at Neksjob Philippines. As a Technical Support Specialist, you will be responsible for resolving technical issues, answering customer inquiries, and providing product information. This role requires excellent communication and problem-solving skills, as well as the...
-
Technical Support Representative
9 hours ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeAbout the Role">This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and providing top-notch support to our clients.">Key Responsibilities">">Provide high-quality customer service through various communication channels such as phone, email, and chat.">Analyze and resolve customer complaints in a...
-
Client Support Representative
5 days ago
Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is a leading provider of on-site call center services in Iloilo City.We are seeking highly skilled English-proficient customer service representatives to join our team and provide exceptional support to international clients.The ideal candidate will have at least 2 years of college education, a minimum of 1 year of BPO experience in...
-
IT Technical Support
5 days ago
Iloilo City, Western Visayas, Philippines Lifebankfoundation Full timeLifeBank Microfinance Foundation, Inc. (LBF)we excel, we care, we sharea non-stock and non-profit organization registered under the Securities and Exchange Commission (SEC) engaged in micro-financing initiatives that advance comprehensive and sustainable development in rural and urban areas through integrated social services.LBF is backed by its 2 pillar...
-
Customer Support Associate Iloilo
17 hours ago
Iloilo City, Western Visayas, Philippines Neksjob Corporation Full timeCompany OverviewNeksjob Corporation is a growing organization that offers customer-centric solutions.We are committed to delivering exceptional service and building long-lasting relationships with our clients.In this role, you will be part of a dynamic team that shares our vision for providing outstanding support.Job DescriptionAs a Customer Service...
-
Technical Support and Maintenance Engineer
5 days ago
Iloilo City, Western Visayas, Philippines Lifebankfoundation Full timeJob SummaryWe are looking for highly skilled and experienced Field Engineers to join our team. As a Field Engineer, you will provide technical support and maintenance of all ICT equipment and computer networks and systems in our field offices within designated districts.You will be responsible for troubleshooting and resolving technical issues, performing...
-
Technical Support Representative
5 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeOn-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole DescriptionThis is a full-time on-site role for a Technical Support Representative located in Cagayan De Oro City. The Technical Support Representative will be responsible for providing technical assistance and support to customers, troubleshooting issues, ensuring customer...
-
Consumer Electronics Account Representative
2 days ago
Iloilo City, Western Visayas, Philippines TDCX Full timeWe're looking for a skilled and knowledgeable Consumer Electronics Account Representative to join our team. As a key member of our operations, you'll be responsible for delivering high-quality service to our clients.Your primary responsibilities will include providing technical support via various channels, such as phone, email, or chat. You'll also be...
-
Customer Service Representative
4 weeks ago
Iloilo City, Western Visayas, Philippines Geco Philippines Full timeJob Summary:As a Telco Account Premier Customer Service Representative, you will deliver top-tier customer service and technical support to premier clients in the telecommunications industry. You will address complex customer inquiries, troubleshoot service issues, assist with billing inquiries, and ensure a high level of customer satisfaction. This role...
-
Iloilo Technical Support Specialist
2 days ago
Iloilo City, Western Visayas, Philippines TDCX Full timeAt TDCX, we're committed to delivering exceptional service to our partner brands. As a Technical Support Specialist, you'll play a critical role in helping us achieve this goal.The ideal candidate will have excellent communication skills and be able to provide prompt, reliable, and accurate information to customers while maintaining effective communications...