Back Office Specialist

1 week ago

Taguig, National Capital Region, Philippines beBeeImplementation Full time $600 - $800

Job Title: Back Office Implementation Specialist

About the Role:

We are seeking a skilled professional to support our real estate accounting and recruiting tools. This role is highly client-facing, requiring strong communication skills, technical aptitude, and a background in accounting, QuickBooks, or real estate back-office operations.

You will guide brokerages through setup and onboarding, ensuring their commission splits, recruiting integrations, and back-office processes are configured and running smoothly.

This is an excellent opportunity for professionals with an accounting or RE back office background who are eager to grow in a structured, metrics-driven, client-facing role.

Key Responsibilities:

  • Lead client onboarding sessions via Zoom calls, walking brokerages through backoffice tool setup.
  • Configure and train clients on agent commissions & split structures, recruiting tool integrations, automation and reporting features.
  • Troubleshoot issues and escalate unique cases when necessary.
  • Maintain a multi-call cadence with clients to verify setup, confirm accuracy, and resolve questions.
  • Shadow, learn, and progressively take ownership of client calls and implementations after training.
  • Use structured SOPs, product documentation, and peer-reviewed case studies to support client needs.

Training Path:

  • Days 1–30: Focus on the recruiting tool, what it is, why it's used, and who uses it.
  • Days 30–60: Transition into the Backoffice Accounting tool, learning its functionality, use cases, and troubleshooting basics.
  • Training includes: Documentation reviews, Shadow calls.
  • 45–60 days: Begin shadowing calls with clients, moving into independent implementation and training sessions.

Requirements:

  • Accounting experience.
  • QuickBooks training.
  • Real estate accounting account or experience background.

Benefits:

  • A competitive salary with bonuses.
  • A fast-paced and dynamic work environment.
  • Ongoing training and development opportunities.

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