Dedicated Customer Service Specialist

19 hours ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000
Remote Call Center Representative Job Opportunity

We are seeking motivated and dedicated individuals to join our team as Remote Call Center Representatives. This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services while delivering exceptional service.

This is an excellent opportunity to contribute to impactful projects with some of the world's most iconic brands. If you're a natural problem solver who excels at creating memorable customer experiences, we'd love to hear from you.

Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Requirements:
  • Previous call center experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High-speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.

Please note that this job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Benefits:

This position offers a fantastic opportunity to grow your skills and expertise in a dynamic and supportive work environment.

Other Details:

Please review the job description carefully and ensure you meet the minimum requirements before applying.

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