Customer Service Liaison

14 hours ago

General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱600,000 - ₱800,000

Job Overview

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This role involves handling general inbound phone inquiries, primarily from customers without internet access, assisting them with order placements and answering basic questions related to products and services. We are looking for a skilled and personable Customer Service Representative who can provide excellent customer service standards.

","Key Responsibilities","
  • Answer inbound customer phone calls in a professional and friendly manner.
  • Assist customers in placing orders via phone.
  • Provide product information and help customers choose the right items.
  • Handle inquiries related to order status, delivery, and general questions.
  • Maintain accurate call and order records.
  • Uphold excellent customer service standards and represent the brand positively.
  • Collaborate with the team for continuous process improvement.
","Requirements","

To succeed in this role, you will need to be fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to. You should also be able to maintain accurate call and order records.

","What We Offer","

We offer a full-time, permanent position that allows you to work efficiently and effectively in a fast-paced environment. You will have the opportunity to work collaboratively with the team to drive business results and improve processes.

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