Senior Customer Liaison Officer

14 hours ago


General Santos, Soccsksargen, Philippines beBeeCommunication Full time ₱250,000 - ₱350,000
Customer Service Role

This is a customer service position where you will interact with customers via various channels to resolve issues in a timely and effective manner.

Main Responsibilities
  1. Claims Handling: Process claims within set timeframes, ensuring all necessary documentation is collected and filed accurately.
  2. Customer Support: Handle customer inquiries regarding claims status and policy coverage, providing clear and concise information.
  3. Collaboration: Work closely with internal teams to resolve claims efficiently, adhering to company guidelines and local regulations.
Key Requirements
  • A minimum of 0-2 years experience in a customer-facing role.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using computer systems and CRM software.


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