
Patient Financial Liaison Specialist
20 hours ago
We are seeking a detail-oriented and highly organized Patient Financial Liaison Specialist to ensure seamless communication with patients regarding their financial responsibilities.
This role plays a critical part in maintaining accurate financial records, ensuring patient billing compliance, and providing exceptional customer service.
The ideal candidate will possess strong communication skills, attention to detail, and the ability to work collaboratively within a healthcare team.
Responsibilities:
- Proactively communicate with patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Maintain accurate and up-to-date financial records, including patient interactions and related information.
- Work closely with intake, clinical, and billing teams to ensure accurate information flow.
- Escalate complex patient or insurance issues for resolution.
Required Skills and Qualifications
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Comfortable using billing software, electronic health record systems, and Microsoft Office Suite.
- Reliable attendance and adherence to scheduled work hours.
Benefits
- Friendly and dynamic work environment.
- Ongoing training and professional development opportunities.
- Competitive compensation package.
Additional Requirements
- Must submit a short video introduction as part of the application.
- Must be able to provide clearance if requested.
- No other commitments during scheduled work hours.
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