Customer Support Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time $5,000 - $20,000
Customer Service Advocate

As a key player in our clients' success, the Customer Service Advocate provides exceptional customer experiences across multiple industries. The ideal candidate will possess excellent communication skills, adaptability, and a strong work ethic.

About Our Partnerships

We collaborate with innovative companies that revolutionize their respective fields through cutting-edge technology and user-centric solutions. Our partners span various industries, including insurance, fitness, home services, and consumer electronics.

Responsibilities
  • Respond to customer inquiries via multiple channels (email, chat, phone)
  • Provide accurate product information and troubleshooting steps
  • Engage in real-time support during business hours
  • Monitor and respond to support tickets in CRM systems
  • Escalate complex issues to appropriate teams or individuals
  • Track and follow up on open tickets to ensure timely resolution
  • Offer basic technical support for common issues across different product lines
  • Guide customers through account setups and product usage
  • Create and maintain step-by-step troubleshooting guides
  • Manage schedules and coordinate appointments when necessary
  • Perform data entry and maintain accurate customer records
  • Assist with various administrative tasks to support team efficiency
  • Identify recurring issues and suggest improvements
  • Contribute to the development of FAQs and knowledge-base articles
  • Collaborate with team members to enhance customer service processes
Requirements
  • At least 1 year of experience in a customer service role or a similar role
  • Excellent written and verbal communication skills in English
  • Proficiency in using CRM systems and basic office software
  • Ability to work in a fast-paced, dynamic environment

  • Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeTenant Full time ₱7,200 - ₱7,800

    About the RoleThis is an exciting opportunity to join our dynamic and mission-driven organization as the first point of contact for tenants. As a Customer Support Specialist, you will be responsible for providing timely and professional support, ensuring tenant needs are addressed quickly and efficiently.You will be responsible for:Answering incoming calls...

  • Customer Support Technical Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time $40,000 - $60,000

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team. As a critical member of our customer support unit, you will play a pivotal role in delivering timely solutions to customers and colleagues alike.Your primary responsibility will be to provide prompt and friendly resolutions to customer inquiries via various channels,...

  • Multilingual Customer Support Specialist

    6 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $60,000

    Customer Support RoleWe are seeking a skilled and multilingual customer support specialist to provide prompt, clear, and helpful responses to inquiries via inbound calls, live chat, and email.Key Responsibilities:Deliver outstanding support in French and English through voice and chat.Troubleshoot and resolve customer issues with professionalism and...

  • Bilingual Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱100,000 - ₱120,000

    We are seeking highly motivated and dedicated professionals to join our team as Bilingual Customer Support Specialists. In this role, you will be responsible for providing exceptional customer service in both languages, resolving issues efficiently, and maintaining a positive attitude in a fast-paced environment.The ideal candidate will have strong listening...

  • Customer Service and Technical Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱800,000 - ₱1,300,000

    Customer Service and Technical Support SpecialistWe are seeking a highly skilled professional to fill the role of Customer Service and Technical Support Specialist. As part of our customer service and product troubleshooting team, this individual will play a critical role in ensuring customer satisfaction and effective problem resolution.About the RoleThe...

  • Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines Sinch AB Full time

    OverviewAt SimpleTexting, we're seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you'd be the heart and soul of...

  • Global Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱755,000 - ₱1,045,000

    Job DescriptionWe are seeking a skilled Global Customer Support Specialist to join our team. This role involves providing exceptional customer service while resolving complex technical issues for customers worldwide.The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced...

  • Remote Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time $45,000 - $70,000

    Job OpportunityWe are seeking a skilled Customer Support Specialist to join our team.This role will involve addressing customer inquiries via phone, email, and live chat. The successful candidate will be the primary point of contact between our organization and customers, engaging with companies from early-stage startups to Fortune 500 enterprises...

  • Customer Support Representative

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCrypto Full time $20,000 - $40,000

    Customer Support Specialist Role Overview">The Customer Support Consultant is responsible for delivering top-notch customer support through live chats and emails, fostering strong relationships with customers, meeting performance benchmarks, staying up-to-date on the latest technology advancements, and maintaining confidentiality when handling sensitive...

  • Customer Support Professional

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

    About the RoleWe are looking for a skilled professional to join our team as a Customer Support Specialist. In this role, you will be responsible for delivering an exceptional customer experience by providing timely and effective support via email, Slack, and chat.ResponsibilitiesDeliver a best-in-class customer experience through prompt and accurate issue...