Help Desk Specialist

1 week ago

Tanauan, Calabarzon, Philippines beBeeCareers Full time ₱25,200 - ₱32,000

Customer Service Representative Role Overview

Job Summary:

This is a full-time permanent, overnight work-from-home position that requires providing excellent customer service to current clients.

  • The successful candidate will be responsible for attending inbound and outbound calls, live chats, emails, and text messages from current clients.

Main Responsibilities:

  • Providing clear answers to client questions and providing accurate information.
  • Answering customer inquiries & redirecting appropriate customers to respective departments when needed.
  • Finding and implementing the correct solution for each customer.
  • Collecting customer testimonials and handling reviews.
  • Attending to administration duties such as data entry, funding, and reports.

About The Role:

  • We are looking for a highly motivated individual who can work independently and as part of a team.
  • The ideal candidate will have 3-5+ years in telecommunications preferably in a BPO - North American Account.
  • A reliable internet connection is required - No Pocket Wifi.
  • The majority of the work will be inbound calls.
Benefits:
  • Monthly Salary: ₱25,200-₱32,000
  • Monthly Employee Recognition Awards up to ₱4,000
  • Internet Reimbursement up to ₱2,000 Per Month
  • Annual Paid Company Outing
  • Paid Time Off Up to 8 Calendar Days Per Year
What You'll Need:
  • 1 Year experience working with Excel and/or Google Spreadsheets
About Us:

We are a dynamic, innovative team that thrives on collaboration, growth, and making a real impact. If you're ambitious, driven, and ready to grow your sales career, we're the place for you.

To learn more about our products please visit our website: www.springfinancial.ca

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