Technical Services Expert

7 days ago


Tanauan, Calabarzon, Philippines beBeeSupport Full time $40,000 - $60,000
Job Overview

The role of the IT Support Specialist involves providing technical assistance to internal staff, troubleshooting and resolving issues in a timely manner. This position requires excellent communication skills, both written and verbal, as well as the ability to work effectively in a team environment.

Duties:
  • Troubleshoot and resolve technical issues for employees
  • Provide training and support on new software and systems
  • Maintain accurate records of incidents and resolutions
Requirements:
  • Associate degree or equivalent experience in Information Technology or related field
  • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certification preferred
  • 2–4 years in a help desk or technical support role


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