Quality Excellence Manager
6 days ago
We are seeking an experienced Quality Excellence Manager to join our team. As a Quality Excellence Manager, you will be responsible for developing and implementing quality strategies to drive excellence and reduce risks.
Responsibilities and Duties- Quality Strategy Development:
- Develop and implement quality strategies to drive excellence and reduce risks.
- Audit Compliance:
- Lead audit compliance and remediation efforts to ensure adherence to contractual requirements.
- Process Improvement:
- Analyze and improve business processes to increase efficiency and effectiveness.
- Reporting and Analytics:
- Provide regular reporting and analytics to stakeholders on key quality metrics.
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Business Process Quality Manager
5 days ago
Iloilo City, Western Visayas, Philippines HealthyBOS Full time**Job Description**As a Business Process Quality Manager at HealthyBOS, you will play a crucial role in driving quality excellence across our organization. Your primary responsibilities will include developing and implementing quality assurance programs, analyzing data to inform business decisions, and collaborating with stakeholders to identify and...
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Sales Excellence Manager
6 days ago
Iloilo City, Western Visayas, Philippines Cyberbacker Full timeAt Cyberbacker, we're looking for a sales professional who embodies the qualities of a true market dominator. As our Sales Excellence Manager, you'll be responsible for identifying and targeting new business opportunities, crushing sales quotas, and selling with confidence.Key Responsibilities:Dominate your market: Develop a deep understanding of your target...
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Senior Manager
2 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeWe are looking for an experienced Quality Professional who can lead our team in delivering high-quality services. The ideal candidate will have a strong background in BPO operations and at least 2 years of experience in quality management.Key Accountabilities:Implement strategies to enhance service delivery standards, ensuring efficient BAU...
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Transcom Quality Manager
5 days ago
Iloilo City, Western Visayas, Philippines Transcom Worldwide Philippines, Inc. Full timeAbout the CompanyCompany OverviewTranscom Worldwide Philippines, Inc. is a leading provider of customer experience solutions. We deliver high-quality services to clients across various industries through our team of highly skilled professionals.We are committed to providing exceptional customer experiences and continually strive to improve our services...
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Service Excellence Director
4 days ago
Iloilo City, Western Visayas, Philippines Jollibee Group Full timeAs a Service Excellence Director, you will be responsible for ensuring that our customers receive an exceptional experience at our stores. You will lead the development and implementation of strategies to drive customer satisfaction, achieve sales targets, and maintain high standards of food quality, safety, and cleanliness.Job RequirementsBachelor's degree...
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Quality Analyst
5 days ago
Iloilo City, Western Visayas, Philippines HealthyBOS Full timeRole DescriptionThis is a full-time on-site role as a BPO Quality Analyst located in Iloilo. The BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.QualificationsBachelor's...
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Quality Assurance Quality Control Team Lead
7 days ago
Iloilo City, Western Visayas, Philippines SMDC Full timeAbout the RoleThis is an exciting opportunity for a highly skilled and experienced QA/QC Supervisor to join SMDC as a key member of our team.As a QA/QC Supervisor, you will play a crucial role in ensuring that all project sites comply with our quality management system (QMS) and are in accordance with applicable codes and standards.You will be responsible...
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Head of Service Delivery Excellence
2 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeThe Head of Service Delivery Excellence is responsible for driving quality excellence in our organization. We seek an experienced professional with a strong background in BPO operations and at least 2 years of experience in quality management.Key Objectives:Establish and maintain a robust quality framework, ensuring alignment with organizational...
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Operational Excellence Manager
2 days ago
Iloilo City, Western Visayas, Philippines WNS Full timeAbout UsWNS Philippines, established in 2008, is a leading Business Process Management (BPM) service provider. Our organization is guided by the CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.We serve over 400 global clients across various industries, including Banking and Financial Services, Consulting and...
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Quality Assurance Quality Control Supervisor
7 days ago
Iloilo City, Western Visayas, Philippines SMDC Full timeQuality Assurance Quality Control Supervisor1 day ago Be among the first 25 applicantsJob Responsibilities:In coordination with the Project Management Manager, control and monitor compliance of all project sites and their activities related to Quality Management System (QMS).Oversee the implementation of the Project Execution Plan at project sites and...
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Senior Quality Manager Supervisor
7 days ago
Iloilo City, Western Visayas, Philippines SMDC Full timeJob ResponsibilitiesCompliance Monitoring: Monitor compliance of all project sites with our quality management system (QMS) and ensure that they are in accordance with applicable codes and standards.Implementation Planning: Implement the project execution plan at project sites and ensure that all quality-related site activities are performed as per approved...
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Transformational Quality Manager
2 days ago
Iloilo City, Western Visayas, Philippines WNS Full timeCompany DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best in class benefits...
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Operational Excellence Coordinator
5 days ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring, Inc. is looking for a highly motivated Operational Excellence Coordinator to join our team and drive continuous improvement.About the RoleThe Operational Excellence Coordinator will lead incident investigations, analyze data, and develop process improvements to enhance operational efficiency and reduce errors.Main Responsibilities:Conduct...
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Quality Assurance Specialist
5 days ago
Iloilo City, Western Visayas, Philippines HealthyBOS Full time**Job Overview**We are seeking a highly skilled Quality Assurance Specialist to join our team at HealthyBOS.The successful candidate will be responsible for ensuring the highest standards of quality and consistency across all engagements. They will work closely with cross-functional teams to identify areas for improvement and implement process...
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Manager of Operations Excellence
6 days ago
Iloilo City, Western Visayas, Philippines Transcom Full timeMain ResponsibilitiesProvide leadership, direction, support, and career development to managers and their teams in a manner consistent with Transcom's Core Values and business objectives.Ensure managers support their teams by training, motivating, and coaching their leaders on essential skills to ensure each team member has the tools they need to succeed at...
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Quality Assurance Specialist
5 days ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist - Apprentice.Stealth's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the root cause, corrective action and...
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Service Delivery Quality Expert
5 days ago
Iloilo City, Western Visayas, Philippines HealthyBOS Full time**Job Summary**We are seeking a Service Delivery Quality Expert to join our team at HealthyBOS. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality and consistency across all engagements. You will work closely with cross-functional teams to identify areas for improvement and implement process...
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Quality Assurance Professional
5 days ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring, Inc. is seeking a talented Quality Assurance Professional to join our team as an Incident Investigation Specialist.About the RoleThe Incident Investigation Specialist will be responsible for investigating incidents that occur at properties monitored by our Monitoring Center. This role requires a strong analytical mindset and excellent...
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Quality Assurance Expert
5 days ago
Iloilo City, Western Visayas, Philippines Transcom Worldwide Philippines, Inc. Full timeJob DescriptionAbout the RoleThe QA Specialist plays a vital role in ensuring the quality of our campaigns while maintaining effectiveness and target efficiency. This involves conducting audits, investigations, reviews, recommendations, and communication to meet client requirements.As a QA Specialist, you will be responsible for monitoring, listening,...
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Quality Assurance Director
4 days ago
Iloilo City, Western Visayas, Philippines Bestank Manufacturing Corporation Full timeJob Title: Quality Assurance DirectorWe are seeking a highly experienced Quality Assurance Director to lead our Quality Management System (QMS) initiatives.Main Responsibilities:Develop and implement QMS policies and procedures to ensure compliance with regulatory requirements.Conduct regular audits and assessments to identify areas for process...