Transcom Quality Manager

Transcom is looking for talented individuals like you to join our awesome team Be the next Senior Operations Manager for our Transcom Iloilo site.Join our Transcom Family as a Senior Operations ManagerThe Senior Operations Manager will lead a team of Managers by providing them with direction, support, and career development. They will demonstrate innovation...

Main ResponsibilitiesProvide leadership, direction, support, and career development to managers and their teams in a manner consistent with Transcom's Core Values and business objectives.Ensure managers support their teams by training, motivating, and coaching their leaders on essential skills to ensure each team member has the tools they need to succeed at...

About the RoleThe Senior Operations Manager will be responsible for overseeing the operations of assigned clients and/or teams in accordance with Transcom's Core Values.This includes providing exceptional customer service, collaborating with other functional areas, and fostering a cooperative team environment within the management team and site.

Job OverviewWe are seeking a highly skilled and experienced Sr. Operations Manager to lead our team in Transcom Iloilo site.This is a unique opportunity for someone who wants to make a meaningful impact in their career and contribute to the success of our clients.

ShareJob DescriptionGovernment Mandated Benefits13th Month Pay, Employee LoanInsurance Health & WellnessAccidental Death & Dismemberment Insurance, Dental Insurance, Health Care On-Site, Life Insurance, HMOEmployee Discount, Play Area for Employee's Kids, Retirement Plan, Sleeping QuartersProfessional DevelopmentApprenticeship Program, Employee Assistance...

ShareJob DescriptionGovernment Mandated Benefits13th Month PayInsurance Health & WellnessHMORetirement PlanMaternity & Paternity LeaveDescriptionThe QA Specialist provides Quality audits for the campaign while maintaining effectiveness and target efficiency to ensure client requirements are met. Investigations, reviews, recommendations, and communication are...

About the JobJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Transcom Worldwide Philippines, Inc. As a QA Specialist, you will be responsible for ensuring the quality of our campaigns while maintaining effectiveness and target efficiency.Your primary goal will be to monitor, listen, record, and evaluate agent phone...

Job DescriptionAbout the RoleThe QA Specialist plays a vital role in ensuring the quality of our campaigns while maintaining effectiveness and target efficiency. This involves conducting audits, investigations, reviews, recommendations, and communication to meet client requirements.As a QA Specialist, you will be responsible for monitoring, listening,...

Key Performance Indicators (KPIs)Ensures that team member, client, and customer expectations are met and exceeded.Collaborates with Workforce Management to implement recommendations for improving operational efficiencies.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced...

About the PositionJob OverviewThe QA Specialist will play a key role in ensuring the quality of our campaigns while maintaining effectiveness and target efficiency. This position requires excellent communication skills, attention to detail, and analytical abilities.You will be responsible for monitoring, listening, recording, and evaluating agent phone calls...

Quality Excellence Manager Job SummaryWe are seeking an experienced Quality Excellence Manager to join our team. As a Quality Excellence Manager, you will be responsible for developing and implementing quality strategies to drive excellence and reduce risks.Responsibilities and DutiesQuality Strategy Development:Develop and implement quality strategies to...

Job ResponsibilitiesCompliance Monitoring: Monitor compliance of all project sites with our quality management system (QMS) and ensure that they are in accordance with applicable codes and standards.Implementation Planning: Implement the project execution plan at project sites and ensure that all quality-related site activities are performed as per approved...

**Job Description**As a Business Process Quality Manager at HealthyBOS, you will play a crucial role in driving quality excellence across our organization. Your primary responsibilities will include developing and implementing quality assurance programs, analyzing data to inform business decisions, and collaborating with stakeholders to identify and...

We are looking for an experienced Quality Professional who can lead our team in delivering high-quality services. The ideal candidate will have a strong background in BPO operations and at least 2 years of experience in quality management.Key Accountabilities:Implement strategies to enhance service delivery standards, ensuring efficient BAU...

What You'll DoYou will collaborate with the sales team to ensure alignment between forecasted and actual sales performance. Your analytical skills will be utilized to develop and maintain accurate sales forecasts based on historical data, market trends, and business objectives.RequirementsBachelor's degree in Business, Economics, Statistics, or any 4-year...

Quality Assurance Quality Control Supervisor1 day ago Be among the first 25 applicantsJob Responsibilities:In coordination with the Project Management Manager, control and monitor compliance of all project sites and their activities related to Quality Management System (QMS).Oversee the implementation of the Project Execution Plan at project sites and...

Role DescriptionThis is a full-time on-site role as a BPO Quality Analyst located in Iloilo. The BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.QualificationsBachelor's...

About the RoleThis is an exciting opportunity for a highly skilled and experienced QA/QC Supervisor to join SMDC as a key member of our team.As a QA/QC Supervisor, you will play a crucial role in ensuring that all project sites comply with our quality management system (QMS) and are in accordance with applicable codes and standards.You will be responsible...

Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best in class benefits...

Job Title: Quality Assurance DirectorWe are seeking a highly experienced Quality Assurance Director to lead our Quality Management System (QMS) initiatives.Main Responsibilities:Develop and implement QMS policies and procedures to ensure compliance with regulatory requirements.Conduct regular audits and assessments to identify areas for process...