Head of Service Delivery Excellence

SERVICE DELIVERY EXPERTS WANTED! We are seeking highly skilled professionals to join our team as Service Delivery Experts. As a Service Delivery Expert, you will be responsible for delivering exceptional support and assistance to clients' customers through various communication channels.About the Role:Provide top-notch support and assistance to clients'...

We are looking for a seasoned Service Delivery Head to join our team at Wipro Digital Operations and Platforms. The successful candidate will be responsible for overseeing the operations of multiple lines of business, ensuring seamless execution of delivery of work across one or more lines of business.Main Responsibilities:Develop, implement, and optimize...

Join to apply for the IT Service Delivery Engineer | Negros Occidental role at Trends Group Inc.The Service Delivery Engineer will provide remote and onsite technical support for a wide range of IT systems and address various technical concerns of our clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to...

TORCH Solutions is seeking a skilled Service Delivery Expert to provide exceptional support and assistance to our clients' customers. As a key member of our customer experience team, you will play a vital role in delivering outstanding customer experiences through various communication channels.This role offers a unique opportunity to work in a fast-paced...

Exceptional Service ExperienceWe are on the hunt for charismatic and customer-focused individuals to become part of our team as Service Excellence Representatives.The ideal candidate should be a people person, with excellent communication and interpersonal skills. They should also have a solid understanding of MS Office and internet browsing, as well as the...

About UsWNS Philippines, established in 2008, is a leading Business Process Management (BPM) service provider. Our organization is guided by the CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.We serve over 400 global clients across various industries, including Banking and Financial Services, Consulting and...

Job SummaryWe are seeking a highly skilled Customer Delivery Associate to join our team at Upsurge Unlimited Resources Inc. This individual will be responsible for delivering goods to businesses and customers, ensuring timely and efficient service.Key ResponsibilitiesLoading and unloading items, collecting payments, and managing delivery paperworkPacking and...

We're seeking a Global Clinical Operations Head to lead our wellbeing program in the APAC region. As Clinical Lead, you'll be responsible for overseeing clinical operations, ensuring seamless execution of wellbeing initiatives and driving business growth through data-driven insights.Clinical Team Management and SupervisionYou'll lead a team of Mental Health...

Key ResponsibilitiesRespond to incoming calls from customers, addressing their queries and resolving issues efficientlyProvide information and assistance to customers regarding our products or servicesTroubleshoot problems and escalate complex issues to senior representatives when necessaryDevelop and maintain strong relationships with customers, ensuring...

Job Purpose:The Customer Service Excellence Leader plays a critical role in ensuring that customers receive exceptional service at all times. This includes monitoring customer interactions, addressing customer complaints, and developing strategies to improve customer satisfaction.Key Responsibilities:Sales Performance: Maintain accurate sales records and...

About the RoleWe are seeking a highly experienced Service Delivery Excellence Leader to join our team at Arcadis. As a key member of our Global Services organization, you will play a critical role in driving excellence in service delivery within our service area.As a leader, you will be responsible for developing and implementing standards of work for the...

Leadership and Team DevelopmentLeadership: Lead and mentor department heads to foster a culture of collaboration and accountability.Talent Development: Oversee the recruitment, training, and professional development of staff across all departments.Performance Evaluations: Conduct performance evaluations across departments, setting departmental and individual...

Want to build a sustainable relationship with customers and engage them by taking the extra mile?At TDCX, we offer a unique opportunity to work with top brands and be part of a fast-growing BPO company.About Our MissionWe are an award-winning provider of transformative digital CX solutions, enabling brands to acquire new customers, build customer loyalty,...

Key ResponsibilitiesThe Service Delivery Excellence Leader will be responsible for:Developing and implementing standards of work for the Service Line, including governance and assurance across the discipline using standardized processes and best practices.Leading continuous improvement initiatives to enhance service delivery quality.Driving adoption of...

Neksjob Philippines: A Great Place to Work">We're more than just a company – we're a community of professionals who share a passion for delivering exceptional customer service.">Your Opportunities">As a Customer Service Specialist at Neksjob Philippines, you'll have the chance to:">Work with a talented team of customer service professionals who are...

About UsManpower Core Group Inc. is a leading provider of innovative HR solutions and recruitment services.We take pride in delivering exceptional results for our clients and creating opportunities for job seekers like you.Job Summary:We seek a Customer Service Representative to handle customer inquiries, resolve issues, and provide top-notch support to our...

OverviewWe provide outsourcing services to global brands, specializing in customer experience and trust & safety solutions. Our team of experts delivers services in over 35 languages from 14 operational hubs worldwide.Your Job DescriptionAs an Operations Manager, you will be responsible for overseeing daily operations, implementing operational frameworks,...

About the RoleThis is a key leadership position within our Global Excellence Centre, responsible for driving service delivery excellence, innovation, and sustainability. We're looking for an exceptional professional with a track record of delivering high-quality results in a fast-paced environment.The successful candidate will be accountable for developing...

We are seeking an IT Service Delivery Expert to join our team at Ubiquity Global Services, Inc. As an expert, you will be responsible for delivering exceptional service to our customers.Responsibilities:Solution Delivery: Use expertise to provide personalized solutions to customers.Customer Interaction: Handle customer inquiries via phone, email, or chat...

Company OverviewTORCH SOLUTIONS is committed to delivering exceptional customer experiences through our dedicated team of professionals. We strive to build strong relationships with our customers and provide personalized support to meet their needs.Job DescriptionAs a Service Delivery Expert, you will engage with customers via various channels to provide...