Technical Support Professional

5 days ago

Manila, National Capital Region, Philippines Marigold Manufacturing Corporation Full time
About the Role

As a Technical Services Associate at Marigold Manufacturing Corporation, you will play a crucial role in supporting the implementation of the Technical Services Program. This program is designed to enhance Research & Development, Food Safety Management, Plant Sanitation, and Quality across the organization.

Main Job Responsibilities
  1. Documentation Expertise: You will be responsible for establishing and/or updating operational procedures and reference standards, ensuring they align with the company's objectives and regulatory requirements.
  2. Program Implementation: Guided by established procedures and standards, you will provide support in the implementation of programs, including facilitation of training sessions, awareness seminars, and hand shake activities. Proper documentation of performed activities will also be essential.
  3. Data Gathering and Analysis: Trained in spreadsheet applications and basic functions, you will perform required monitoring processes and gather necessary data for various programs, including experimental trials and projects. Statistical analyses and report generation will also be part of your responsibilities.
  4. Experimental Trials and Standardization: Knowledgeable on the procedure, you will participate in any experimental trials and operational standardization planned by the Research & Development, Food Safety Management, Plant Sanitation, and Quality teams. Assigned tasks and submission of required outputs, including data and records, are also expected.
  5. Verification Activities: Familiar with the planned verification procedure, method of evaluation, and target, you will perform verification activities to determine the effectiveness of programs. Report generation and recommendations based on findings for continuous improvement will also be part of your duties.
  6. Document Information Control: With awareness of the established procedure, you will ensure proper documentation and records management for all paperwork related to Research & Development, Food Safety Management, Plant Sanitation, and Quality programs.
Minimum Qualifications and Experience

To be successful in this role, you will need a degree in Food Technology, Biology, Chemistry, Chemical Engineering, or other related science courses. Fresh graduates are welcome to apply, provided they possess good verbal and written communication skills, integrity, professional ethics, and ability to work with minimal supervision.

Additionally, you must be computer literate and able to accomplish tasks even under pressure.

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