Advanced Technical Support Professional
5 days ago
KMC Solutions is seeking an experienced L2 Technical Support Engineer to join our team. As a Level 2 Technical Support Engineer, you will provide advanced technical support for hardware, software, and network-related issues.
- Resolve complex technical problems escalated from Level 1 support.
- Collaborate with cross-functional teams to resolve technical incidents efficiently.
- Document issues, solutions, and best practices in the knowledge base.
- Communicate effectively with customers regarding technical inquiries.
Responsibilities:
- Deliver exceptional customer service by resolving technical issues promptly and professionally.
- Work collaboratively with internal teams to maintain high service standards and enhance customer satisfaction.
- Develop and maintain knowledge of emerging technologies and trends.
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeWe are Developer Soft and Technical Support Sea Inc., a software development company with a passion for innovation and excellence. Our team of experts specializes in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL.We are seeking talented individuals who share our vision and values. As a...
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Advanced Customer Support Professional
3 days ago
Manila, National Capital Region, Philippines TORCH Solutions Full timeWe are seeking an experienced Advanced Customer Support Professional to join our customer service team at TORCH Solutions. As a key member of our team, you will be responsible for providing advanced support to healthcare clients and customers, resolving complex issues and inquiries related to healthcare services and products.Responsibilities:Assist...
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Advanced Technical Advisor
6 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeAbout Our TeamWe are a team of skilled professionals dedicated to delivering exceptional customer experiences. As a member of our team, you will be responsible for providing advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces, and packet captures for issue resolution.This role is crucial in mitigating...
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Advanced Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines KMC Solutions Full time**Job Overview**KMC Solutions is expanding its technical support team and seeking a highly skilled Technical Support Engineer L3 to provide top-tier escalation support for Arlo cameras and accessories.The ideal candidate will have extensive knowledge of cloud technologies, camera security systems, and networking protocols. Excellent communication and...
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Advanced IT Support Technician
4 days ago
Manila, National Capital Region, Philippines White & Case Full timeAbout the RoleThe Advanced IT Support Technician position involves providing advanced technical support to users, assisting them with complex issues and troubleshooting problems. You will be working as an escalation point for the Service Desk Analysts and covering their roles when required.To succeed in this role, you must have hands-on experience in...
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Technical Support Professional
4 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeRole OverviewWe're looking for a skilled Technical Support Engineer to join our team at NICE Systems UK Limited. As a key member of our technical support group, you'll be responsible for resolving complex software issues that affect our customer contact centers.Your primary goal will be to mitigate financial risks for our clients and enhance the value they...
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Application Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Tricentis GmbH Full timeWe are looking for a highly skilled Application Technical Support Professional to join our team at Tricentis GmbH. As a member of our customer-facing team, you will be responsible for delivering exceptional customer service and technical support.The successful candidate will possess a strong understanding of software development life cycles, software testing...
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Technical Sales Professional
5 days ago
Manila, National Capital Region, Philippines Advanced Outsourcing and Business Services Inc. Full timeJob DescriptionThis Technical Sales Professional role is responsible for driving business growth through sales activities and providing technical support to customers.ResponsibilitiesConduct sales activities, including order reception and processing, to drive business growth.Provide technical support and services to customers and users of the company's...
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Advanced Technical Specialist
4 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeAbout Our TeamWe're a team of passionate professionals who share a common goal: to deliver exceptional customer experiences and prevent financial crime.We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees.Why Join Us?Opportunity to work with innovative technologies and contribute to shaping the future...
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Technical Support Professional
5 days ago
Manila, National Capital Region, Philippines HawodTech Solutions Full timeHawodTech Solutions is looking for a skilled Technical Support Professional to join our team. As a member of our IT support team, you will be responsible for providing technical assistance to our clients, resolving complex issues, and collaborating with cross-functional teams to drive business success.Key ResponsibilitiesTroubleshoot software and hardware...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines DXC Technology (Philippines), Inc. Full timeAt DXC Technology (Philippines), Inc., we are committed to delivering exceptional IT services that transform global businesses.As a Technical Support Professional, you will be the first point of contact for clients experiencing technical issues.Your key responsibilities will include providing timely and effective issue resolution, communicating technical...
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Technical Solutions Professional
5 days ago
Manila, National Capital Region, Philippines Ll Oefentherapie Full timeAt Oracle NetSuite, we're committed to empowering our customers' success through exceptional technical support. As a Technical Solutions Professional, you'll play a vital role in delivering tailored solutions that meet the unique needs of each business.The Customer Success Associate Development Program (CSADP) is designed to equip entry-level candidates with...
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Technical Support Professional
3 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout This RoleWe are seeking a highly skilled Technical Support Professional to join our team at RingCentral. As a key member of our Global Service and Support team, you will play a critical role in delivering exceptional customer experiences and driving customer satisfaction.Your primary responsibility will be to provide technical support to our customers...
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Technical Support Professional
5 days ago
Manila, National Capital Region, Philippines SiteMinder Full timeAbout Our TeamWe are looking for a highly skilled Technical Support Professional to join our team as an English and Spanish Customer Solutions Analyst.In this role, you will be responsible for providing frontline technical assistance and support to SiteMinder customers globally.As a member of our Technical Support team, you will be an integral link for our...
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Technical Support Engineer Lead
5 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeJob DescriptionKMC Solutions is seeking a skilled and proactive L2 Technical Support Engineer to join our expanding global support team. As a Level 2 Technical Support Engineer, you will be at the forefront of troubleshooting hardware, software, and network challenges.Provide advanced technical support for hardware, software, and network-related...
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Technical Support Professional
4 days ago
Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full timeAccent Micro Technologies, Inc. is hiring a skilled Desktop Support professional to fill a critical role on our team.The ideal candidate will possess excellent problem-solving skills, be able to communicate complex technical information to non-technical stakeholders, and have a strong background in desktop systems and troubleshooting.In this role, you will...
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Manila, National Capital Region, Philippines Ascendion Full timeResponsibilitiesThe successful candidate will be responsible for:Maintaining servers, tools, applications, and other services under the I.T. infrastructure.Initiating improvements, delivering major and complex tasks, and projects within the agreed services between Ascendion and its business units.Providing day-to-day end-user support.Performing technical...
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Technical Support Professional
4 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout the Role:\We are seeking a skilled Technical Customer Support Specialist to join our global team at RingCentral. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our cloud-based communications and collaboration...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines MCI Full timeWhy Join Us: At MCI, we believe that our employees are our greatest asset. We strive to create a work environment that is supportive, inclusive, and engaging. As an employee of MCI, you will have the opportunity to grow and develop your skills, advance your career, and contribute to our mission of delivering exceptional customer service.Job Duties: As a...
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IT Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines JCC Asia Back Office Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced IT Technical Support Specialist to join our team at JCC Asia Back Office Inc. in Manila, Philippines.This is an exciting opportunity for a motivated individual with advanced IT technical skills to fill this new role based in the corporate office located in Makati. As a key member of our IT team,...