Technical Support Professional
5 days ago
Accent Micro Technologies, Inc. is hiring a skilled Desktop Support professional to fill a critical role on our team.
The ideal candidate will possess excellent problem-solving skills, be able to communicate complex technical information to non-technical stakeholders, and have a strong background in desktop systems and troubleshooting.
In this role, you will be responsible for providing top-notch support to our customers, resolving technical issues, and ensuring the smooth operation of our IT infrastructure.
We offer a comprehensive compensation package, including overtime pay, performance incentives, holiday pay, and HMO benefits.
This is an excellent opportunity to grow your career, learn new skills, and contribute to the success of Accent Micro Technologies, Inc.
- Main Responsibilities:
- Resolve technical issues related to desktop systems.
- Communicate effectively with end-users in English (written and verbal).
- Meet performance targets and maintain a strong attendance record.
- Collaborate with other teams to achieve shared goals.
Necessary Qualifications:
- Bachelor's degree in IT or a related field (fresh graduates welcome).
- 2-3 years of IT or end-user support experience preferred.
- Strong knowledge of desktop systems and troubleshooting techniques.
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