Senior ServiceNow Technical Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeTechnicalConsultant Full time $90,000 - $120,000

We are seeking a seasoned professional to join our ServiceNow team as a Technical Consultant. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer experiences and staying up-to-date with the latest technological advancements.

Key Responsibilities
  • Design, develop, and implement ServiceNow solutions that meet client needs
  • Provide technical guidance and support to clients throughout the project lifecycle
  • Analyze business requirements and translate them into technical specifications
  • Configure, develop, and implement ServiceNow applications and modules
Requirements
  • Minimum of 3-5 years of experience working with the ServiceNow platform
  • Proven experience in designing, developing, and implementing ServiceNow solutions
  • Strong understanding of ServiceNow architecture and data model
  • Experience with ServiceNow integration methods, including REST and SOAP APIs
  • Knowledge of ITIL processes and best practices
Certifications
  • ServiceNow Certified System Administrator (CSA) is required
  • Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable
Preferred Qualifications
  • Experience with Customer Service Management and CCaaS
  • Experience with CTI and IVR integrations
  • Experience with Agile/Scrum methodologies
  • Familiarity with additional ServiceNow products and modules
  • Knowledge of cloud platforms and technologies
About Us

We value diversity and inclusion in the workplace and strive to create an environment where employees feel valued and supported. We believe that by embracing different perspectives and backgrounds, we can deliver better results and improve the customer experience.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide opportunities for professional growth and development, including training and certification programs.

If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences, please submit your application. We look forward to hearing from you

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