Client Growth Manager

17 hours ago

Las Piñas, National Capital Region, Philippines beBeeCustomerSuccess Full time $900,000 - $1,200,000
Job Opportunity

We are seeking a Client Growth Manager (Colombia) to drive post-installation engagement and revenue growth across our operating companies. This role focuses on nurturing relationships with existing high-net-worth clients, generating service and upgrade opportunities, and selling maintenance contracts — ensuring clients continue to experience the value of premium home automation solutions.

Location: Remote - Colombia.

Work Schedule: 8:00am - 5:00pm EST / Follows Colombian holidays.

Key Responsibilities
  • Conduct outbound sales calls to existing clients to identify service and upgrade opportunities.
  • Partner with marketing teams to sell maintenance contracts and ensure customers remain engaged.
  • Perform post-purchase follow-ups to maintain strong client relationships and drive referrals.
  • Manage and maintain client data in CRM systems, ensuring accurate activity tracking and reporting.
  • Collaborate with local service teams to coordinate follow-ups and deliver a seamless customer experience.
Required Skills and Qualifications
  • Strong verbal and written communication skills, with the ability to engage high-net-worth clientele.
  • Proven experience in outbound sales, upselling, cross-selling, or renewals.
  • Active listening, empathy, and conflict-resolution abilities.
  • Proficient in CRM systems or similar software.
Experience
  • 4+ years in customer success or outbound sales roles.
  • Familiarity with technical products (home automation, luxury systems preferred).
  • Comfortable handling conversations around high-ticket upgrades ($20K+).
Seniority Level
  • Mid-Senior level.
Employment Type
  • Full-time.
Job Function
  • Other.
Industries
  • Outsourcing and Offshoring Consulting.

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