Senior Client Relationship Manager

4 hours ago

Bacoor, Calabarzon, Philippines beBeeCustomerService Full time ₱360,000
About the Role

We are seeking an experienced leader to fill a key position in our organization.

This role is ideal for someone who enjoys working independently and can meet work requirements while developing meaningful connections with colleagues and clients.

Main Responsibilities
  • Manage sub-contractors nationwide, ensuring timely completion of projects and exceptional quality of work.
  • Maintain aggressive timelines, meeting deadlines while developing strong relationships with stakeholders.
  • Negotiate terms and develop partnerships with vendors, suppliers, and clients.
  • Perform heavy outbound calling during night shifts, building rapport with customers and promoting services.
Packages
  • Competitive compensation package including night differential, paid medical benefits, life insurance, and adequate paid time off.
  • A comprehensive benefits program that supports employees' physical and mental well-being.
Requirements
  • Exceptional communication skills with a neutral accent, facilitating clear and effective interaction with diverse groups.
  • 5+ years of experience in leadership, relationship-building, deadline management, and project coordination.
  • Bachelor's degree or equivalent qualification in a relevant field.
  • High-speed internet access and a reliable computer, enabling efficient workflow and data management.
  • A private, distraction-free workspace, supporting productivity and focus.

Keywords: Customer Service, CSR, Agent, Team Lead, TL, SME, Subject Matter Expert, QA, Quality Analyst, Trainer, Cold Call, Cold Calling, Outbound, Operations, VA, Virtual Assistant

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