Growing Client Relationships

9 hours ago

Bacoor, Calabarzon, Philippines beBeeGrowth Full time ₱720,000 - ₱960,000
About this Role

We are seeking an experienced professional to fill the position of Client Growth Manager. In this role, you will be responsible for building and maintaining strong relationships with our clients.

The ideal candidate will have a proven track record of success in account management, relationship management, or customer success in the B2B realm.

You will work closely with our teams to ensure seamless onboarding processes for new customers, provide comprehensive support, and act as the voice of the client internally.

Your primary objective will be to foster growth opportunities by reviewing customer accounts, performance metrics, and goals.

Key Responsibilities
  • Client Relationship Management — Develop and maintain strong relationships with clients;
  • Account Growth — Identify and pursue opportunities for growth and expansion within existing client relationships;
  • Onboarding & Client Support — Facilitate the onboarding process for new customers, providing comprehensive support and ensuring timely resolution of any issues that may arise;
  • Client Advocacy & Retention — Act as the voice of the client internally, advocating for their needs and identifying opportunities for improvement;
  • Feedback & Continuous Improvement — Gather feedback from clients and collaborate with internal stakeholders to drive continuous improvement;
Requirements
  • Proven experience in account management, relationship management, or customer success in the B2B realm;
  • Adept at fostering and managing relationships with US-based B2B clients, preferably within business consultancy or recruitment and staffing sectors;
  • Experience engaging with top-tier clients (C+-level) with executive-level communication;
  • Proficiency in CRM software (e.g., HubSpot) to manage customer relationships and drive progress;
Your Qualities
  • Strategic thinker with exceptional analytical abilities to understand client needs and track progress;
  • Collaborative leader who can effectively work with cross-functional teams to achieve great outcomes;
  • Impeccable organizational skills and attention to detail to ensure timely completion of tasks and projects;

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