
Customer Success Specialist
1 day ago
Job Description
At DevRev, our team is seeking a talented Support Engineering professional to join our ranks. This role requires a unique blend of technical expertise and customer-centric skills to drive success in our cutting-edge CRM platform.
The ideal candidate will be responsible for troubleshooting issues, analyzing trends, and training our AI-powered bot to deliver exceptional user experiences. You will also play a key role in educating and empowering our users, collaborating with product and engineering teams, and building strong relationships with customers.
We value creativity, innovation, and a customer-first approach. If you're passionate about delivering exceptional support and driving business growth, we'd love to hear from you
Required Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- 3-5 years of experience in software development and support
- Proficiency in programming languages such as ReactJS, Python, SQL, and JavaScript
- Excellent communication and teamwork skills
Benefits
As a member of our team, you'll enjoy a dynamic and collaborative work environment, opportunities for growth and development, and a competitive compensation package.
Culture
At DevRev, our culture is built on four core values: being hungry, humble, honest, and acting with heart. We strive to create a customer-centric environment that empowers engineers to build strong relationships with their customers.
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