Remote Customer Success Partner

2 days ago


Baguio City, Cordillera, Philippines beBeeVirtual Full time ₱475,200 - ₱504,000
Job Title:

Client and Virtual Assistant Success Lead

About the Role:

This role is pivotal in fostering success on both sides of client-VA partnerships.

Your Key Responsibilities:
  • Coordinate strategies to guarantee client and virtual assistant success
  • Lead video interactions with international clients to ensure satisfaction
  • Coach virtual assistants to achieve peak performance
  • Bridge communication gaps between clients and VAs
  • Create pathways for client expansion and assistant career growth
Requirements:
  • Proven Experience as a Virtual Assistant or Executive Assistant - Demonstrated experience working with international clients (US/AU preferred)
  • Client Satisfaction Expertise - Proven ability to ensure client satisfaction and build lasting professional relationships
  • Team Coordination Expertise - Any experience coordinating, mentoring, or supporting others in achieving their goals
  • Excellent Communication Skills - Professional-level written and verbal English for executive interactions
  • Motivated Mindset - Understanding of what drives client satisfaction and employee success
What We Offer:
  • Fixed monthly salary + allowances
  • HMO coverage
  • Paid Time Off
  • 13th month pay
  • Government benefits (SSS, PhilHealth, PAG-IBIG)
  • Shift: 9 PM - 6 AM (subject to change)
Internal Growth Opportunities:
  • We encourage internal mobility and skill development.
  • Successful Account Leads often have opportunities to explore roles in Team Management, Operations, Client Success, Training & Development, Project Management.


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