Remote IT Service Desk Professional

Job OverviewMain DutiesManage the service desk team, ensuring efficient delivery of IT services.Lead by example, providing guidance and support to team members.Collaborate with other departments to resolve complex technical issues.Develop and maintain standard operating procedures.Analyze service desk data to inform strategic decision-making.Create a...

About the roleAs the Service Desk Team Lead at HCL Technologies Philippines Inc, you will be responsible for leading a team of service desk professionals who provide high-quality technical support to our diverse customer base. In this key role, you will be pivotal in ensuring the efficient and effective delivery of IT services, while also driving continuous...

IT Service Desk Support (CompTIA A+ and Network+)DOXA TalentNegotiableHybrid - Manila 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionROLE SUMMARYOur client is looking for an IT Service Desk Support, internally known as Level 1 Technician who will be the "tip of the spear" when dealing with the client's user base. With most tickets being resolved by...

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to...

Avaloq Manila, National Capital Region, PhilippinesService Desk ProfessionalGet AI-powered advice on this job and more exclusive features.Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an...

Job SummaryMain ResponsibilitiesSupervise and manage the service desk team.Provide guidance and support to team members.Collaborate with other departments to resolve complex technical issues.Develop and maintain standard operating procedures.Analyze service desk data to inform strategic decision-making.Create a positive and inclusive team culture.Desirable...

At Staff Domain Inc, we are seeking an experienced IT Service Desk Manager to lead our L2 Service Desk team. As a key member of our infrastructure operations team, you will be responsible for ensuring seamless system operations and minimizing downtime.Key Responsibilities:Lead the L2 Service Desk team in resolving technical incidents related to networking,...

Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

At Wipro Technologies, we are committed to delivering exceptional customer experiences through our industry-leading service desk capabilities. As a Service Desk Technical Specialist, you will be the first point of contact for our B2B users, troubleshooting and resolving end-user issues in line with our service desk objectives.The purpose of this role is to...

Employment Type: Direct Hire, Full Time, PermanentWork Schedule: Shifting - candidate should be okay with any work schedule.Work Arrangement: OnsiteWork Location: BGC, Taguig or Angeles PampangaMax Salary Offer: 45,000Job Description:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote...

About the RoleThis Help Desk Analyst and Technician position is ideal for someone who enjoys working with technology and has excellent problem-solving skills. As a member of our IT team, you will be responsible for providing technical support to employees and ensuring seamless operations within the organization.Duties and Responsibilities:Installation and...

Information Technology Service Desk TechnicianJob Overview:The IT Service Desk Technician is responsible for supporting the IT service desk activities across the Navigator Gas offices to provide 1st and 2nd line support to analyze and diagnose any IT-related ticket to find a viable solution.The IT Service Desk Technician reports to the IT Service Desk...

SERVICE DESK ENGINEERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.WHAT IS A SERVICE DESK ENGINEER?Our awesome client, a company based in Australia,...

ResponsibilitiesJob Profile: Service Desk AnalystLocation: Manila, Philippines.Citizenship: Only Filipino citizens are eligible to apply.Minimum Qualifications:Candidate must possess at least a Bachelor's/College Degree, Doctorate Degree, High School Diploma, Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License...

IT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...

ROLE SUMMARYOur client is looking for a Level 1 Technician who will be the "tip of the spear" when dealing with the client's user base. With most tickets being resolved by Level 1 Technicians, this role will have more direct exposure to their user base than any other role at the company, and therefore must always maintain a polite and professional demeanor....

We are looking for a talented and experienced IT professional to join our team as a Service Desk Manager. As a key member of our IT department, you will be responsible for leading our IT Service Desk / Help Desk team, ensuring efficient resolution of IT-related issues, and maintaining a high standard of IT service delivery across all Pacvue...

ResponsibilitiesJob Profile: Service Desk AnalystLocation: Manila, Philippines.Citizenship: Only Filipino citizens are eligible to apply.Work Experience: Any Fresher including College pass-out Fresher or Undergraduate Fresher or High School Degree freshers or Graduate freshers is eligible to apply.Job Description:Responsible for providing the first-line of...

ResponsibilitiesJob Profile: Service Desk AnalystLocation: Manila, Philippines.Citizenship: Only Filipino citizens are eligible to apply.Work Experience: Any Fresher including College pass-out Fresher or Undergraduate Fresher or High School Degree freshers or Graduate freshers is eligible to apply.Job Description:Responsible for providing the first-line of...

We are looking for an experienced IT Service Desk Professional to provide top-notch support to our internal clients. As a key member of our team, you will play a critical role in ensuring that all technical issues are resolved promptly and efficiently.Responsibilities:Provide first-line technical support via various support channels.Log and manage helpdesk...