Customer Experience Specialist

6 days ago


Rizal, Philippines beBeeCustomer Full time ₱12,000 - ₱18,000

About TalentPop App: We are on a mission to build an amazing team of customer service representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Key Responsibilities
  • Address Customer Inquiries: Handle customer inquiries through various channels, including email, phone, live chat, and social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

We value your skills and offer opportunities for career growth. Apply now and start your journey with us



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