Customer Service Professional

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱80,000 - ₱100,000
Job Role Overview

We're seeking an enthusiastic customer service professional to support various initiatives for our clients.

This role involves assisting customers with inquiries and providing excellent service. The ideal candidate will have prior call center experience and reside within a reasonable distance from our office.

  • A high-speed internet connection
  • An appropriate, quiet workspace
  • Strong English language proficiency
  • Experience working from home

Key responsibilities include handling inbound and outbound calls professionally and efficiently, resolving customer issues on the first call through effective problem-solving, and accurately documenting interactions.

Additional duties involve following established scripts, policies, and procedures, protecting customer privacy, and escalating complex issues to the relevant team members.

Essential Skills and Qualifications
  • Previous call center experience
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of empathy and understanding
Benefits and Opportunities

This role offers a unique opportunity to develop your customer service skills in a dynamic and supportive environment.

You'll have the chance to make a real difference in our clients' lives, working with a diverse portfolio of well-known brands.

What We Offer

As a valued member of our team, you can expect:

  • A competitive compensation package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

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