Business Support Specialist

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time ₱30,000 - ₱50,000

Job Title: Customer Support Representative

">

Sleek is seeking a Custome... representatives. You will help entrepreneurs and small-to-medium-sized businesses navigate business incorporation, accounting, and compliance in Australia.

">

This is a fully remote role where you will leverage digital tools to deliver fast, empathetic, and solutions-driven support across languages and time zones. You will work with our clients to resolve their inquiries via email, live chat, and phone, guiding them through Sleek's digital platforms.

">

As a customer support representative, you will troubleshoot issues related to business incorporation, accounting, and more, escalating to internal teams when necessary. You will also collaborate with our sales, compliance, corporate secretary, accounting, and tech teams to ensure seamless service.

">

Main Responsibilities:

">
  • Multichannel Support: Resolve customer inquiries via email, live chat, and phone with speed and clarity;
  • Problem Solving: Troubleshoot issues related to business incorporation, accounting, and more; escalate to internal teams when needed;
  • Collaboration: Work with sales, compliance, corporate secretary, accounting, and tech teams to ensure seamless service;
  • Continuous Improvement: Identify recurring customer pain points and suggest improvements to workflows or help center content.
">

Requirements:

">
  • Great Communication: Outstanding English (written and spoken);
  • Tech Savviness: Experience with Zendesk, Aircall, Slack, and Gmail is a strong plus;
  • Customer-First Mindset: 4+ years in customer support (fintech, SaaS, or professional services preferred);
  • Remote-Ready: Self-motivated with a quiet workspace and stable internet connection.
">

Nice-to-Have:

">
  • Australia Business Knowledge: Basic knowledge of Australia's business regulations (e.g., taxes, company filings);
  • Fast-Paced Environment: Experience in a fast-paced startup/scale-up environment.
">

Interview Process:

">
  • HR Screening: 30-minute chat with Talent Acquisition;
  • Case Study: 60-minute session with Hiring Manager;
  • Career Deep Dive: 30/60-minute discussion with Hiring Manager;
  • Behavioural Fit Assessment: 60-minute chat with HR or leadership;
  • Offer & References: Non-binding offer followed by reference checks.
">

Remuneration is competitive and includes additional financial, wellbeing and lifestyle benefits.

">

Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Customer Service | Industries: IT Services and IT Consulting

">

About Us:

">

We are a regulated entity. Background checks may be conducted, including verification of education, criminal history, political exposure, and bankruptcy or adverse credit history. We will obtain your consent before checks. Depending on the role, an adverse result may affect probation outcomes.

"]},

  • Restaurant IT Support Specialist

    2 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱600,000 - ₱1,000,000

    Job Title:IT Support Specialist for Restaurant OperationsJob Description:This role is pivotal in ensuring seamless IT system functioning across multiple venues, particularly during trading hours. The successful candidate will work remotely to provide timely support for various IT systems and platforms, with occasional on-site visits as needed.The IT Support...

  • Technical Support Specialist

    2 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱80,000 - ₱140,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Your primary responsibilities will include troubleshooting hardware, software, and connectivity issues, as well as...

  • Business Support Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeMarketing Full time $1,100 - $1,500

    Marketing Assistant RoleWe are seeking a highly skilled and proactive Marketing Assistant to support our team in managing daily operations, administrative responsibilities, and marketing tasks. This role requires a self-starter with excellent problem-solving skills, the ability to make independent decisions, and a keen attention to detail.This position...

  • Administrative Support Specialist

    2 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAdministrative Full time ₱28,363

    Job Title: Administrative Support SpecialistJob Description:We are seeking an organized and detail-oriented Administrative Support Specialist to provide administrative support to our operations.Key Responsibilities:Perform general administrative tasks such as data entry, file management, and appointment scheduling.Manage calendars, coordinate meetings, and...

  • Support Specialist

    2 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱4,000 - ₱8,000

    Job Title: Support SpecialistA key member of our technical team, the Support Specialist will be responsible for delivering exceptional customer service by researching, diagnosing, and resolving complex technical issues in a timely manner.

  • Technical Support Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time ₱7,200 - ₱8,400

    Technical Support Specialist Job Description">This is a technical support specialist job that requires expertise in customer interactions, product demonstrations, and CRM systems.The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.Handle inbound and outbound calls to assist...

  • Support Technician I

    1 week ago

    Pulong Santa Cruz, Calabarzon, Philippines Business Service Group Full time $40,000 - $60,000 per year

    **MUST live relatively close to Sta. Rosa, Laguna**We are looking for someone who enjoys helping people and solving IT problems. This role provides remote troubleshooting and phone support for software, hardware, and network issues, while also assisting with deployments and diagnostics. You'll help test applications, support users with their desktop and...

  • Business Process Optimization Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeIntegration Full time ₱7,200 - ₱7,800

    ERP System Integration SpecialistWe are seeking an experienced professional to join our team as an ERP system integration specialist.The ideal candidate will have expertise in customizing and integrating enterprise resource planning systems to meet the specific needs of different departments and business processes.Customize the ERP system to align with our...

  • Business Development Specialist

    2 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeStrategic Full time $40,000 - $50,000

    About the OpportunityWe are looking for a strategic business development specialist to manage and grow a portfolio of sellers, drive account conversions, client engagement, and satisfaction. The ideal candidate will have proven experience in sales or account management, preferably in a marketplace environment, and a degree in business, commerce, or...

  • IT Support Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱400,000 - ₱700,000

    Job Title: IT Support SpecialistRole Summary:We are seeking an exceptional IT support specialist to join our team. This role involves providing top-notch customer service, troubleshooting technical issues, and collaborating with clients to deliver exceptional outcomes.Main Responsibilities:Resolve customer support tickets in a timely mannerTroubleshoot...