Customer Payment Coordinator

1 day ago

Angeles City, Central Luzon, Philippines beBeeCollections Full time ₱900,000 - ₱1,200,000
Job Overview

We are seeking a skilled professional to join our team as a Collections Specialist. This role involves managing collection-related tasks, communicating with customers, and ensuring accurate and timely payment processing.

Key Responsibilities
  • Prepare and analyze monthly accounts receivable reports and aging schedules.
  • Review billing data for accuracy, completeness, and compliance with applicable regulations.
  • Verify invoices for accuracy and proper documentation before payment.
  • Ensure all customer billing information is accurate and up-to-date.
  • Contact customers to assist with autopay setup for outstanding invoices.
  • Use effective communication techniques to encourage prompt payment and resolve payment disputes.
  • Coordinate with project managers, account managers, or the customer support team to address issues raised during collection calls.
Requirements
  • High school diploma or equivalent combination of education and related work experience.
  • At least two (2) years of experience in collections, customer service, or a related field.
  • Knowledge of payment regulations, data security standards, and privacy laws.
  • Proficient in using computer systems and software for data entry, documentation, and reporting (Excel).
Benefits
  • Competitive compensation.
  • Rice and internet allowance.
  • Perfect attendance bonus.
  • Overtime pay & holiday pay.
  • 20 days paid time off per year (1.67 days accrued monthly).
  • HMO for employee and dependents.
  • Group life insurance.
  • Annual merit increase.
  • 13th month pay & mid-year bonus.

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