Customer Experience Representatives

1 day ago

Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000
Job Description:

We are seeking highly skilled Customer Service Professionals to join our team. As a key member of our organization, you will play a critical role in providing exceptional customer service to our clients.

  • Be the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Process payments, perform account maintenance, and upsell new products or services as needed.
Required Skills and Qualifications:

To be successful in this role, you must possess the following skills and qualifications:

  • A high school diploma or equivalent is required.
  • You should have excellent verbal and written communication skills, with the ability to read and comprehend complex information.
  • Multitasking skills are essential, as you will be working with multiple applications and prioritizing tasks efficiently.
  • Basic PC keyboarding skills and experience with Microsoft Office (Outlook, Word, Excel) are also required.
  • Prior customer service experience is preferred but not necessary.
Benefits:

Our company offers a comprehensive benefits package that includes:

  • Competitive compensation packages with incentives for performance.
  • An annual merit increase based on performance.
  • Paid training, either onsite or remotely.
  • Discounts on corporate and retail partners' services and products.
  • Excellent training and supervisory support.
  • Paid vacation and sick leave annually.
  • Exceptional health and life insurance plan.
  • Lunch benefits and subsidy.
  • Onsite lunch concessionaire at reduced rates.
  • Transportation/shuttle services for late-night shifts.
  • Free on-site medical suite with nurse and doctor.
  • Daily refuel plan with activities to keep employees energized.
  • Paid referral program.
  • Career development and growth opportunities.
  • Excellent reward and recognition programs.

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