Customer Engagement Specialist

2 months ago


Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

About the Role:

As a Customer Engagement Specialist at Funtomato Consultancy, you will be responsible for handling online gamers' inquiries, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

1. Handle customer inquiries via phone and email, offering tailored solutions to meet their needs.
2. Execute daily phone calls and emails to promote our products and services, ensuring timely follow-up and resolution of issues.
3. Conduct phone interviews and surveys to understand customer feedback and concerns, using this information to improve our services and resolve problems.
4. Collaborate with the commissioner to ensure customer satisfaction and trust in our website.
5. Identify and recover lost customers through targeted outreach and communication.
6. Develop a deep understanding of our products and services, as well as the rules of the games we offer.
7. Meet sales and service quality standards, providing accurate and up-to-date information to customers.
8. Maintain accurate records of customer contacts, transactions, and feedback.

Requirements:

Education: University/College graduate or Fresh grad/ associate /degree/vocational grad / college level with exp.
Age: 21 to 30 years old.
Basic English and Tagalog language skills.
Typing speed (WPM).
Familiarity with computer/office tools, such as Google Workspace and Excel.
Patient and empathetic individual with excellent communication skills.
Familiarity with casino games is an advantage.
Work experience as Sales Associate/Telemarketer/CSR is an advantage.
Working Schedule: 11am to 8pm, 2 days off.

Work Setup:

BGC Office.



  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Engagement Specialist to join our team at Funtomato Consultancy.As a Sales Engagement Specialist, you will be responsible for handling customer inquiries, offering personalized solutions, and driving sales growth through effective communication and relationship-building skills.


  • Taguig, National Capital Region, Philippines PRESIRE SELECTION MANPOWER AGENCY Full time

    PRESIRE SELECTION MANPOWER AGENCY is seeking an E-Commerce Engagement Specialist to lead our live selling sessions on TikTok and other social media platforms. This role involves presenting products, engaging with viewers, and driving sales through interactive and compelling live streams.Key ResponsibilitiesConduct engaging live streams on TikTok and other...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    We are seeking a highly motivated and experienced Strategic Employee Engagement Specialist to join our team at Gratitude Philippines. This is an exciting opportunity for individuals who are passionate about fostering a positive work environment and promoting employee engagement.About the RoleAs a Strategic Employee Engagement Specialist, you will play a...


  • Taguig, National Capital Region, Philippines EastWest Bank Full time

    EastWest Bank seeks a dedicated Wellness and Employee Engagement Specialist to support the Health and Wellness Officer in promoting and managing employee health and wellness initiatives. This role focuses on enhancing the overall wellbeing of bank employees through the implementation and evaluation of health, safety, and wellness programs.


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    About Funtomato ConsultancyFuntomato Consultancy is a dynamic and innovative organization dedicated to providing top-notch services to our clients. Our team is passionate about delivering exceptional results, and we're seeking a highly motivated individual to join us as a Customer Engagement Representative.Job DescriptionSales and Service ExpertiseWe are...


  • Taguig, National Capital Region, Philippines Conti's Specialty Foods Inc. Full time

    We are looking for a dedicated and skilled HR Specialist for Employee Engagement at Conti's Specialty Foods Inc.As an integral part of our team, you will assist the Employee Engagement Manager in conducting various employee engagement activities to foster a positive and productive work environment. This includes handling grievances and disciplinary cases, as...


  • Taguig, National Capital Region, Philippines Trinity Workforce Solutions Full time

    We are seeking an experienced Business Development Specialist - Customer Retention to join our team at Trinity Workforce Solutions. This role is crucial in driving sales retention and growth through effective customer engagement.About the RoleThis key position involves leveraging advanced knowledge of our products, procedures, and guidelines to secure...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    About the RoleAyuda Business Management Solution Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for delivering exceptional customer service experience through phone calls and other communication channels.Key Responsibilities:Manage incoming phone calls...


  • Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

    Role OverviewWe are seeking an experienced Sales and Customer Engagement Specialist to join our team at Welsend Global Services Inc. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.


  • Taguig, National Capital Region, Philippines Lexus Manila Inc. Full time

    About Lexus Manila Inc.Luxury customer experience is at the heart of everything we do. As a Luxury Customer Experience Specialist, you will be responsible for providing exceptional service to our valued customers in the showroom.Job SummaryWe are seeking an experienced and skilled individual to join our team as a Luxury Customer Experience Specialist. This...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    About NeksjobNeksjob is a dynamic and innovative company that values excellent customer service. Our team is dedicated to providing top-notch support to our clients, and we are seeking a skilled Customer Support Specialist to join our ranks.Job SummaryWe are looking for a highly motivated and results-driven individual to take on the role of Customer Support...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full time

    We are seeking a highly motivated Renewal Sales Specialist to join our dynamic team at iOPEX Technologies Philippines Inc.OverviewiOPEX Technologies Philippines Inc. is a growing company that values innovation and excellence in all aspects of our business. As a Renewal Sales Specialist, you will play a vital role in driving revenue growth through proactive...


  • Taguig, National Capital Region, Philippines Gainstrong Careers Full time

    Job Summary:We are seeking an exceptional Online Sales Specialist to join our team at Gainstrong Careers. This role requires a highly motivated and sales-oriented individual with excellent customer service skills.Key Responsibilities:• Respond promptly to customer inquiries, objections, and close sales in a polite, friendly, and professional manner via...


  • Taguig, National Capital Region, Philippines Dencom Consultancy and Manpower Services Full time

    Job Title:Customer Support SpecialistAbout the Role:We are looking for a skilled Customer Support Specialist to join our team at Dencom Consultancy and Manpower Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Respond to customer inquiries via phone, email, or...


  • Taguig, National Capital Region, Philippines Lexie Staffing Full time

    Job Title: Customer Experience SpecialistAt Lexie Staffing, we are seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.About the Role:We are looking for an individual who is passionate about...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    We are Neksjob, a dynamic organization seeking a skilled Customer Support Specialist to join our team. As a key member of our customer-facing department, you will play a vital role in providing exceptional support to our clients.About the RoleThe ideal candidate will possess excellent communication skills, be proficient in handling customer inquiries, and...


  • Taguig, National Capital Region, Philippines V-Call Center Link (VCCLink), Inc. Full time

    We are seeking a Customer Experience Thrive Specialist to join our team at V-Call Center Link (VCCLink), Inc. in Taguig, Philippines.As a Customer Experience Thrive Specialist, you will play a vital role in ensuring that our customers receive exceptional service and support. Your excellent communication skills, problem-solving abilities, and empathy will...


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Inc. Full time

    About Funtomato Consultancy Inc.We are a leading consultancy firm dedicated to providing exceptional services to the gaming industry. Our team is passionate about delivering innovative solutions that drive business growth and customer satisfaction.


  • Taguig, National Capital Region, Philippines Lexie Staffing Full time

    About Lexie StaffingWe are a leading staffing agency dedicated to providing exceptional customer service solutions.Job SummaryLexie Staffing is seeking a highly motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients.Key...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    About NeksjobNeksjob is a leading organization dedicated to delivering exceptional customer experiences through our various products and services.Competitive SalaryWe offer a competitive salary that reflects the value we place on our employees' hard work and dedication. Our estimated annual salary for this role is $24,000-$32,000, depending on location and...