Customer Support Specialist

21 hours ago


Taguig, National Capital Region, Philippines Dencom Consultancy and Manpower Services Full time
Job Title:

Customer Support Specialist

About the Role:

We are looking for a skilled Customer Support Specialist to join our team at Dencom Consultancy and Manpower Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and demonstrations as needed
  • Collaborate with internal teams to resolve complex customer issues
Requirements:

To be successful in this role, you will need to have:

  • A minimum of 6 months of work experience in a BPO company
  • Excellent communication and problem-solving skills
  • Proficiency in English language
  • An educational background of at least High School (old curriculum) graduate, SHS Graduate, Associate or Vocational Graduate, or College Graduate
Benefits:

We offer a competitive salary and benefits package to our employees, including:

  • A salary range of PHP 30,000 - 50,000 per month
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a reputable and growing company
Location:

This role is based in Manila or nearby provinces, and we prefer candidates who can be scheduled for an online/onsite assessment and interview immediately.



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