Customer Support Specialist
21 hours ago
Customer Support Specialist
About the Role:We are looking for a skilled Customer Support Specialist to join our team at Dencom Consultancy and Manpower Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.
Key Responsibilities:- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide product information and demonstrations as needed
- Collaborate with internal teams to resolve complex customer issues
To be successful in this role, you will need to have:
- A minimum of 6 months of work experience in a BPO company
- Excellent communication and problem-solving skills
- Proficiency in English language
- An educational background of at least High School (old curriculum) graduate, SHS Graduate, Associate or Vocational Graduate, or College Graduate
We offer a competitive salary and benefits package to our employees, including:
- A salary range of PHP 30,000 - 50,000 per month
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a reputable and growing company
This role is based in Manila or nearby provinces, and we prefer candidates who can be scheduled for an online/onsite assessment and interview immediately.
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