Healthcare Program Lead

11 hours ago

Morong, Philippines beBeeLeader Full time ₱600,000 - ₱800,000
Lead Healthcare Program Team

We seek a dynamic and results-driven team leader to drive performance, coach and mentor teams, and ensure service excellence in the healthcare sector.

Key Responsibilities
  • Manage and inspire a team of customer service representatives supporting a US-based orthopedic healthcare account.
  • Monitor daily operations, ensuring adherence to quality standards, productivity, and service level agreements (SLAs).
  • Conduct regular coaching, feedback sessions, and performance evaluations to help team members meet and exceed goals.
  • Identify trends, root causes, and actionable insights for improvement.
  • Implement strategies to enhance the customer experience.
  • Serve as a key point of contact between the client and internal teams.
  • Foster a culture of accountability, continuous learning, and employee engagement.
Qualifications
  • Minimum of 1-2 years of experience as a Team Manager/Team Leader in a BPO/Call Center environment, preferably supporting a Healthcare or Insurance account.
  • Experience in eligibility and benefits, claims, and Revenue Cycle Management.
  • Strong leadership, coaching, and people management skills.
  • Able to drive team performance and achieve operational goals.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Flexible work arrangements including night shifts and office/onsite setups.

  • Team Lead

    1 week ago

    Morong, Philippines IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Business Systems Analyst

    5 days ago

    Morong, Philippines Ventra Health Full time

    OverviewVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions...

  • Quality Assurance Professional

    6 days ago

    Morong, Philippines beBeeQuality Full time $30,000 - $45,000

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will play a vital role in ensuring the highest level of quality in our processes and operations.In this role, you will be responsible for conducting audits to...

  • Operational Excellence Lead

    4 days ago

    Morong, Philippines beBeeOperational Full time ₱900,000 - ₱1,200,000

    Job DescriptionThe main objective of this role is to manage productivity and effectiveness of the Quality Assurance team. Key responsibilities include conducting transaction auditing sessions, providing guidance to QA representatives, and ensuring the team is motivated and working together in a cohesive manner.Key ResponsibilitiesPrepare weekly sampling...

  • Primary Care Physician Assistant

    1 week ago

    Morong, Philippines beBeePhysician Full time ₱250,000 - ₱350,000

    As a medical professional, this role plays a vital part in the healthcare team. The Physician Assistant will work closely with doctors to provide quality care and support patients.ResponsibilitiesExamine patients, diagnose injuries and illnesses, and develop treatment plans.Order diagnostic tests, interpret results, and prescribe medications as needed.Stitch...

  • Senior Charge Entry Auditor

    1 week ago

    Morong, Philippines beBeeAuditor Full time ₱800,000 - ₱1,200,000

    Charge Entry Quality Assurance SpecialistThe Charge Entry Quality Assurance (QA) Specialist is responsible for ensuring the accuracy and compliance of charge entries within the revenue cycle management department. This role involves reviewing, validating, and auditing charge entries to maintain high standards of data integrity, billing accuracy, and...

  • People Operations Ambassador

    3 days ago

    Morong, Philippines beBeePartner Full time ₱350,000 - ₱600,000

    We provide business solutions for physicians and healthcare facilities. We partner with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions.Job RoleThe People Services Partner supports and assists with daily functions of the Talent Management department. This role provides broad...

  • Senior Scheduling Coordinator

    6 days ago

    Morong, Philippines beBeeScheduling Full time ₱13,500

    Operations Scheduling Manager – Healthcare Job SummarySeeking a seasoned and dependable Scheduling Manager with proven leadership experience and strong organizational skills to oversee scheduling operations and lead a team.The ideal candidate will have at least 5 years of experience in scheduling or workforce management, along with proven leadership or...

  • Front End Operations Coordinator

    1 week ago

    Morong, Philippines beBeeManager Full time $60,000 - $80,000

    Job OverviewVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on revenue cycle management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven...

  • Dynamic HR Business Partner

    6 days ago

    Morong, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000

    Key ResponsibilitiesWe are seeking a dynamic and strategic HR Business Partner to lead our human capital initiatives and drive organisational excellence across our operations.This leadership role combines strategic people management with operational oversight, requiring a visionary leader who can foster a thriving workplace culture whilst ensuring...