Senior Scheduling Coordinator

5 days ago

Morong, Philippines beBeeScheduling Full time ₱13,500

Operations Scheduling Manager – Healthcare Job Summary

Seeking a seasoned and dependable Scheduling Manager with proven leadership experience and strong organizational skills to oversee scheduling operations and lead a team.

The ideal candidate will have at least 5 years of experience in scheduling or workforce management, along with proven leadership or managerial experience in a similar role. Strong written and verbal communication skills in English are essential.

Responsibilities:
  • Team Leadership: Lead, train, and support the scheduling staff to ensure they follow scheduling protocols and meet organizational needs.
  • Schedule Development: Oversee the development of work schedules to allocate the appropriate staff and resources efficiently for operational requirements.
  • Coordination: Work closely with department heads, HR, and other stakeholders to align schedules with staffing needs, business priorities, and employee availability.
  • Scheduling System Management: Manage the scheduling software or tools to maintain accurate, up-to-date schedules and resolve any discrepancies that arise.
  • Ad-hoc Request Handling: Respond to unexpected scheduling changes such as staff absences, increased workload, or other urgent requests and make appropriate adjustments in real-time.
  • Compliance: Ensure that all scheduling practices are compliant with company policies.
  • Metrics Analysis: Track scheduling metrics, such as overtime, shift coverage, and staffing levels. Analyze data to identify trends, optimize resource allocation, and report findings to senior management.
  • Problem Resolution: Address and resolve any conflicts or issues related to scheduling, such as employee disputes, shift swaps, or excessive overtime.
  • Forecasting: Assist in forecasting staffing needs based on projected workloads, peak times, or special events and work with HR to adjust schedules accordingly.
  • Process Improvement: Recommend and implement improvements to scheduling processes and systems to increase efficiency and accuracy.
Requirements:
  • At least 5 years of experience in scheduling or workforce management.
  • Proven leadership or managerial experience in a similar role.
  • Strong written and verbal communication skills in English.
  • Bachelor's degree in Business or a related field.
  • High attention to detail and strong organizational skills.
  • Self-driven, adaptable, and proactive mindset.
  • Dependable, honest, and solution-oriented.
  • Willing to work full-time onsite in Clark, Pampanga.
Benefits:
  • Competitive salary depending on education & experience.
  • Paid medical insurance/HMO with Philcare (enrollment on day 1).
  • Up to 15 days of paid time off, monthly short leaves, marriage leaves, and additional unpaid vacation leaves.
  • Earn up to PHP 13,500 from the employee referral program.
  • Annual salary increases with a predictable percentage increase based on performance review.
  • Annual year-end bonus and monthly bonuses based on performance.
  • Happy Hour every Friday – Free meal every Friday with an extra hour of break time to bond with the team.
  • Annual team-building and career development plans – opportunities to grow.
  • Casual wear in the office.
  • Flat organization with an open-door policy.
  • Company-paid certifications and trainings.

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