Customer Relationship Liaison
1 month ago
The Customer Relations Assistant plays a pivotal role in ensuring seamless communication with customers. The individual will be responsible for receiving and processing customer requests, quotations, and orders in a timely and efficient manner.
Key Responsibilities:- Respond to customer inquiries and concerns via phone or email
- Prepare and send quotations to customers based on standard items
- Coordinate with the sales team to provide accurate order information and ensure timely delivery
- Retrieve and update customer information, stock status, and purchase order details
Collaboration and Problem-Solving:
The ideal candidate will possess excellent communication skills, both written and verbal. He/She will work closely with the sales, R&D, and operations teams to resolve customer complaints and issues related to product availability, usage, and allocation.
Additional Duties:
- Monitor inventory levels of critical items to prevent stockouts
- Recommend product substitutions to meet customer needs
- Process daily sales reports to track performance and identify areas for improvement
We offer a competitive salary range of $45,000 - $65,000 per annum, commensurate with experience, as well as a comprehensive benefits package. If you are a motivated and detail-oriented professional looking to join a dynamic team, please submit your application.
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Customer Service Liaison
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Customer Service Liaison
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Customer Service Liaison
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Customer Service Liaison Specialist
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Customer Service Liaison Specialist
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Customer Service and Relationship Professional
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Customer Relationship Specialist
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Customer Relationship Specialist
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Customer Relationship Builder
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Sales Relationship Associate
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Sales Relationship Manager
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