ServiceNow Solutions Expert

7 days ago

Rizal, Philippines beBeeServiceNow Full time $65,000 - $85,000

We are seeking a skilled professional to design, implement and support ServiceNow solutions that meet business needs.

Key Responsibilities
  • Analyze and translate business requirements into technical specifications and robust solutions.
  • Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other solutions.

Customization and Integration:

  • Customize ServiceNow applications to meet specific business needs using JavaScript, GlideScript, and other relevant technologies.
  • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods.

Project Management:

  • Lead and manage projects, ensuring they are delivered on time, within scope, and on budget.
  • Provide project status updates, manage project risks, and communicate effectively with stakeholders.

Consultation and Support:

  • Collaborate with clients to gather requirements, provide consulting, and recommend best practices.
  • Offer ongoing support and troubleshooting for applications and integrations.

Training and Documentation:

  • Create and maintain comprehensive documentation, including design specifications, user guides, and process workflows.

The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and project management skills. A bachelor's degree in computer science or a related field is required, along with a minimum of 3-5 years of experience working with the ServiceNow platform. Certifications such as CSA, CIS, or CAD are highly desirable.

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