Appointment Coordinator

3 days ago

San Fernando, Central Luzon, Philippines beBeeAppointment Full time ₱230,000 - ₱310,000
Job Title: Appointment Coordinator

We are seeking a highly motivated and personable individual to join our team as an Appointment Coordinator. The ideal candidate will be responsible for reaching out to potential clients, setting appointments, and supporting our sales team.


This role requires excellent communication skills, a proactive attitude, and the ability to work independently as well as part of a collaborative team.


About the Role:
  • Responsibilities:
  • Prospect Outreach: Make outbound calls, send emails, and use other communication channels to engage potential clients.
  • Inbound Call Management: Answer inbound calls professionally, respond to inquiries, and convert incoming leads into appointments.
  • Appointment Scheduling: Coordinate and schedule appointments or meetings between prospects, sales teams, and local dealers.
  • Lead Qualification: Assess and qualify leads to ensure a smooth transition for the sales team.
  • Data Management: Maintain accurate records of prospect interactions and appointment statuses in the CRM system.
  • Follow-Up: Conduct follow-up calls and emails to ensure appointments are confirmed and rescheduled if necessary.
  • Reporting: Provide regular updates and reports on call activities, appointment outcomes, and any obstacles encountered during the process.
  • Continuous Improvement: Seek feedback and actively participate in training sessions to enhance appointment-setting techniques and overall performance.

Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field is preferred.
  • Communication: Excellent verbal and written communication skills with the ability to articulate value propositions clearly.
  • Technical Proficiency: Comfortable using CRM software and other digital communication tools.
  • Organizational Skills: Strong time management and organizational skills with a keen attention to detail.
  • Motivation: Self-driven, goal-oriented, and resilient in the face of rejection.
  • Team Player: Ability to work well both independently and in a team environment.

About the Work Setup:

This is a bring-your-own-equipment role; all necessary tasks must be completed using personal hardware.


Job Details:
  • Seniority level: Entry level
  • Employment type: Contract
  • Job function: Customer Service
  • Industries: Manufacturing and Telephone Call Centers

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