Healthcare Appointment Specialist

16 hours ago

San Fernando, Central Luzon, Philippines beBeeScheduling Full time ₱56,260 - ₱106,700
Job Overview

We are seeking a skilled Scheduling Coordinator to join our team. As a key member of our healthcare operations, you will play a vital role in managing patient and nursing scheduling support.

Your primary responsibility will be to schedule appointments for patients, ensuring that all necessary resources and personnel are available.

You will serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.

Key Responsibilities
  • Patient Scheduling: Manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication.
  • Appointment Management: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
  • Clinical Coordination: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Record Keeping: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Collaboration: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
  • Problem-Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
Requirements
  • Experience: 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service.
  • Communication: Exceptional communication skills.
  • Multitasking: Prioritize and multitask in a fast-paced environment.
  • Attention to Detail: Strong attention to detail and organized.
  • Skill Set: Proficient in Microsoft Office.

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