Homecare Staff Coordinator

2 days ago

San Fernando, Central Luzon, Philippines beBeeScheduler Full time ₱60,000 - ₱90,000

We are seeking a detail-oriented and organized individual to coordinate appointments, manage staff schedules, and ensure efficient patient and caregiver coverage in the U.S. Homecare industry.

Main Responsibilities
  • Coordinate daily schedules for healthcare staff, including nurses, caregivers, and therapists.
  • Communicate with patients, families, and staff to confirm appointments and resolve scheduling conflicts.
  • Ensure adequate coverage for all shifts and respond promptly to last-minute changes or call-offs.
  • Maintain accurate records in scheduling software and update calendars in real time.
  • Collaborate with HR and operations teams to align staffing with patient needs.
  • Monitor compliance with labor laws, internal policies, and healthcare regulations.
  • Provide excellent customer service and maintain a professional demeanor at all times.
Requirements
  • Minimum of 2 years of experience in homecare scheduling.
  • Strong knowledge of U.S. healthcare systems, terminology, and staffing models.
  • Proficiency in scheduling software (e.g., ClearCare, AlayaCare, HomeTrak, or similar).
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle high volumes of scheduling requests.
  • Fluent in English, both written and spoken.
PREFERRED QUALIFICATIONS
  • Experience in home care, hospice, or long-term care settings.
  • Familiarity with HIPAA regulations and healthcare compliance standards.
  • Bilingual (Spanish/English) is a plus.
About this role

This position requires strong organizational skills, effective communication, and attention to detail.

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