
Strategic Technical Solutions Expert
1 day ago
We are seeking a highly skilled Solutions Consultant to join our team. The ideal candidate will have a passion for solving customer problems through creative technical solutions.
">- Customer Engagement & Solution Design:
- Engage in functional and technical discussions with customers, understanding their requirements and pain points.
- Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
- Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
- Sales & Customer Success Support:
- Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
- Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
- Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
- Knowledge Sharing & Best Practices:
- Stay updated on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
- Product Representation & Travel:
- Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
- Address technical questions and follow up on pending issues.
- Continuous Development:
- Invest in personal and professional growth, expanding your technical skills and product knowledge.
Required Skills and Qualifications:
">- A strong understanding of the product suite, including front-end and back-end functionality.
- The ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- A team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Benefits:
">- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
Others:
">- An opportunity to make a meaningful impact on global education.
- A chance to work with a talented and dedicated team.
-
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