Guest Experience Manager

18 hours ago

Taguig, National Capital Region, Philippines beBeeAdministrative Full time ₱250,000 - ₱500,000

Job Title: Guest Services Officer

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The role of a Guest Services Officer is to ensure that the workplace provides a comfortable, welcoming and hospitable experience for employees and visitors. This involves managing visitor information and noticeboard updates to boost agility in the workplace.

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  • Create a comfortable, welcoming, and hospitable experience for FCDO employees and visitors.
  • Boost agility in the workplace by managing up-to-date visitor information and noticeboard updates.
Key Responsibilities:

  • Handle internal & external calls and correspondence.
  • Anticipate client needs through observation to create memorable experiences.
  • Manage stationery requisition and related inventory management.
  • Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy.
  • Provide administrative support to the FM Operations team.
Core Competencies:

  • Ability to meet tight schedules and deliver high quality of work.
  • High level of communication, interpersonal skills and attitude towards the customer.
  • Proficiency with Microsoft Word, Excel and PowerPoint.
  • Good command of verbal and written English.
  • Able to cooperate and work well with others to meet targets.
  • Demonstrate and ensure to instill a culture in the team that match our core behaviors and values.
  • Ability to manage conflict and conflicting priorities.
Requirements:

  • 4 years' experience in a related professional area.
  • Prior experience to manage meeting room services is an advantage.
  • Good computer skills in Microsoft Suite programs.
  • Previous experience in general workplace administration and coordination.

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