Reservations Team Leader

3 weeks ago

Taguig, National Capital Region, Philippines DoubleDragon Corporation Full time

QUALIFICATIONS:

  • Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent

  • Minimum of 1 year experience in Hotel or Resort, as Reservations Agents

  • Must have a strong user knowledge of Outlook, MS Office, OPERA PMS, Siteminder and other relevant software/applications

  • Must have a strong communication skills - oral and written, excellent interpersonal and relation skills

  • Must be detail-oriented and has good time management skills

  • Must be available to work flexible Full time hourse including weekends, holidays and special events

DUTIES AND RESPONSIBILITIES:

  • Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times

  • Answer guest inquiries pertaining to hotel services

  • Update No-shows and cancellations on all OTA's without fail to avoid and unwanted commissions.

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