
Key Client Relationship Specialist
2 days ago
We are seeking a highly skilled and organized professional to fill the role of Account Manager. This individual will be responsible for managing client relationships, handling requests, resolving issues, and ensuring satisfaction.
Key responsibilities include coordinating scheduling by relaying service requests and confirming details with clients. The ideal candidate will also prepare proposals for turnover and renovation services, securing approvals from leadership. Additionally, they will track project status and provide timely updates to clients.
Maintenance of records of POs, invoices, and scheduling in platforms like BuilderTrend is crucial. Documenting workflows to support onboarding and standardization is also required. The successful candidate will complete recurring tasks such as weekly emails consistently and on schedule.
About the Role:This position offers an exciting opportunity to work with a fast-growing property services company. As an Account Manager, you will be part of a close-knit, fast-moving team that collaborates daily to maintain high standards of execution and client satisfaction.
Requirements:- Excellent communication skills for both client and team interactions.
- Organized with ability to manage multiple projects while keeping details accurate and up-to-date.
- Reliable and accountable, consistently following through and meeting deadlines.
- Adaptable under pressure, staying calm and prioritizing effectively.
- Tech-savvy, comfortable learning and using platforms like BuilderTrend, WhatsApp, and Excel.
- Strong interpersonal skills for building and maintaining positive relationships with clients.
- General work experience required; background in account management or sales is a plus.
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