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Performance Improvement Specialist

3 weeks ago

Pasig, National Capital Region, Philippines BSI Full time

About Our Mission

At BSI, we continuously support businesses by providing them with the necessary solutions to turn best practices into habits of excellence. We are seeking Client Managers to help us achieve this mission.

As a Client Manager, you will be part of a dynamic team of specialists involved in delivering training and audits to various organizations. You will work closely with BSI clients to help improve their performance by providing training services and assessing their systems against applicable standards.

  • Carry out assessments of clients' Management Systems to ensure they meet international standards, such as ISO 9001, ISO 27001, and others.
  • Conduct various types of audits as a Team Leader or Team Member, preparing assessment reports and presenting outcomes to clients.
  • Deliver training courses on various topics, sharing knowledge and expertise to meet client expectations.
  • Provide assistance and feedback with designing training solutions and supporting course development.
  • Build relationships with clients, promoting BSI's product offerings and solutions aligned with their needs.

About the Ideal Candidate

We are looking for someone with a minimum of 5 years of relevant working experience in IT and/or IT services sector, preferably with experience in implementing ISO Management Systems. A bachelor's degree in a relevant field is also essential.

Requirements

  • Demonstrated comprehensive knowledge of business processes and systems.
  • Technical knowledge and ability to communicate effectively at all levels.
  • Strong presentation skills and high-level interpersonal skills.
  • Able to work with minimal supervision and manage customer expectations.