Process Improvement Specialist

6 days ago

Pasig, National Capital Region, Philippines beBee Careers Full time

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The role of a Process Improvement Specialist involves planning, leading, and implementing process improvement initiatives aligned to the strategic direction of the organization through utilization of business process frameworks, related systems, and tools. Acts as a catalyst of change and drives initiatives in partnership with process owners and cross-functional teams to ensure flawless execution.

Process Improvement Framework Implementation

  • Manage continuous improvement objectives for corporate processes.
  • Create end-to-end Process Improvement Framework for clear linkages among functional processes.
  • Collaborate with stakeholders to drive change towards a leaner, more efficient process.
  • Foster a culture of continuous improvement, empowering employees to enhance supported processes.

Process Improvement Initiatives

  • Understand and document current-state business processes, including objectives, CTQs, metrics, maps, policies, risks, and controls.
  • Implement an appropriate process performance measurement system.
  • Design future-state business processes, analyzing current-state processes for improvement opportunities.
  • Liaise with stakeholders to define and implement future-state processes.
  • Design tailored process training and roadshows to promote organizational culture.
  • Contribute to the development of a continuous improvement culture.

Process Performance Monitoring

  • Define control measures for process capability and efficiency.
  • Utilize data analysis to identify risks and opportunities in targeted processes.
  • Sustain improvement initiatives with performance dashboards for monitoring impact.
  • Collaborate with departments to assess and track the business benefits of improvement projects.
  • Deliver data-driven, cost-effective solutions for measurable savings and productivity gains.

Project Management

  • Lead process improvement initiatives aligned with the organization's strategic plan.
  • Recommend and prepare project plans for senior management approval.
  • Organize cross-functional project teams for specific improvement projects.
  • Engage unit heads as champions to drive participation.
  • Manage project status and communicate updates regularly.
  • Ensure project commitments are met through effective communication and issue resolution.

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