Customer Care Officer

JOB OVERVIEW:The Customer Care Officer is responsible for building positive client interactions and ensuring total customer satisfaction.RESPONSIBILITIES:Handle incoming customer inquiries and resolve issues via phone, email, chat, or in-person.Investigate and resolve customer complaints promptly and effectively.Process orders, forms, applications, and...

We're Hiring: Customer Care ManagerLooking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you coveredWe are currently on the lookout for a new Customer Care Manager to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and...

We are seeking a seasoned Regulatory Compliance Officer to join our team at Fresenius Medical Care.About the Role:The Regulatory Compliance Officer will be responsible for ensuring the organization's adherence to internal policies, industry regulations, and legal requirements. This role involves staying up-to-date on changes to laws and regulations impacting...

About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

At enablesGROUP, we pride ourselves on being a leader in aged care and home care placement services in Australia. Our team of Client Care Assessment Officers provides compassionate support, assesses needs, and offers tailored recommendations to ensure families make informed decisions about their care options.About Our ServicesWe leverage innovative...

Join to apply for the CUSTOMER CARE ASSOCIATE role at Bank of the Philippine Islands (BPI)The Customer Management Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special handling and business...

About Our Mission:We aim to provide only the best eye care products and innovations to Eye Care Practitioners all over the Philippines, so that every Filipino will have a chance at a clearer future.Job Role:The Key Accounts Specialist will play a vital role in achieving this mission by building strong relationships with our customers and driving business...

PRIMARY RESPONSIBILITIES:The Distributor Customer Relations Officer manages and supports Dealer Customer Relations Officers (CROs) nationwide, ensuring a unified customer service experience, effective resolution of issues, and alignment with company standards.The Distributor CRO oversees Dealer CRO performance, consolidates feedback, and provides strategic...

PRIMARY ROLEGenerally, responsible for providing telephone based first point of contact with potential clientsResponsible for scheduling, making and remaking timely outbound calls, SMSs and emails to members of the public who provide their detailsResponsible for initiating telephone-based discussions with members of the public to qualify their need and if...

Fresenius Medical Care is seeking a qualified Credit Policy Compliance Officer to join our team. The primary focus of this role is to optimize Working Capital KPIs, such as DSO, BDR and % current improvements, by targeting and executing the Credit Policy to achieve high compliance levels.Key Responsibilities:This position reports directly to the Credit &...

About the RoleWe are seeking an experienced Customer Care Associate to join our team in Manila, Philippines.In this critical role, you will be responsible for providing exceptional customer service, ensuring high levels of satisfaction, and meeting our service standards.A typical day will involve handling a high volume of customer calls, resolving complex...

Job DescriptionWe are looking for an experienced leader to manage our customer care team in Manila. As a key member of our organization, you will be responsible for motivating and coaching your team to deliver exceptional customer experiences.Key Responsibilities:Lead the customer care team to achieve high-quality service delivery.Develop and implement...

About NTT DATA North AmericaWe are committed to delivering high-quality services to our clients. As an Insurance Customer Care Expert, you will be responsible for providing exceptional front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Main Responsibilities:Fielding between 75 to 100 calls daily to address...

Care Coordination Role at Hunter Super Techs - TurnPointWe are seeking a skilled Care Coordinator to join our team at Hunter Super Techs - TurnPoint. In this role, you will be responsible for efficiently inputting all scheduling details into our system, juggling the coordination of 400+ client appointments with corresponding caregivers, and ensuring every...

Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer service. Our team members are highly skilled and dedicated to providing the best possible experience for our customers.Job SummaryWe are seeking a Global Customer Care Specialist to join our team. The successful candidate will be responsible for assisting...

Product Operations, Customer CareWork arrangement: Full 5-day work in the officeKey Tasks & Responsibilities:Become an in-depth expert on Lazada's proprietary buyer chatbot and voicebot products, ensuring a comprehensive understanding of their functionalities and impact.Utilize a data-driven approach to analyze logs and user feedback to improve the coverage,...

Job Title: Customer Service Representative - Customer CareWe are seeking a highly skilled and motivated CUSTOMER SERVICE REPRESENTATIVE to join our customer care team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.About the Role:You will work closely with internal...

The Customer Care Representative would help maintain customer relations, support customer service concerns and inquiries relating to the SM Store Shop / SM E-store or any brands to be assigned to the department.Responsibilities:Respond to customer inquiries via phone or email, with clear and accurate information.Resolve customer complaints and issues in a...

Job Summary:We are looking for a skilled Customer Care Specialist to join our team at Alta Resources (Philippines) Corporation. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary responsibilities will include analyzing customer issues,...

Supervise and mentor the customer care team, providing guidance and support.Conduct regular team meetings and one-on-one sessions to discuss performance, provide feedback, and address concerns.Develop and implement training programs to enhance team skills and knowledge.Ensure the team provides prompt, accurate, and courteous responses to distributors'...