Senior Customer Care Professional
6 days ago
NTT DATA North America seeks a seasoned Senior Customer Care Professional to drive customer satisfaction and deliver exceptional phone support to our clients. In this role, you will play a critical part in shaping our customer service strategy and ensuring seamless interactions between our team members and external stakeholders.
Your key responsibilities will include:
- Providing high-quality phone support to customers, responding to their queries, and resolving issues efficiently.
- Developing and maintaining an in-depth understanding of our insurance products and services.
- Leveraging your analytical skills to identify areas for improvement and contribute to process enhancements.
Key Qualifications
To succeed in this role, you should have:
- A minimum of 2 years of experience in a customer-facing role, preferably in the insurance industry.
- Superb communication and interpersonal skills, with the ability to work effectively across departments and teams.
- A degree in a relevant field, such as business administration, communications, or marketing.
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Client Care Professional
1 week ago
Manila, National Capital Region, Philippines SB Finance Full timeJob OverviewWe are seeking a Client Care Professional to join our team. As a Client Care Professional, you will be responsible for handling customer inquiries and resolving issues through phone calls.Your primary focus will be on ensuring that all customer interactions are handled professionally, efficiently, and in a timely manner. You will work closely...
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Client Care Professional
6 days ago
Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full timeJob DescriptionHGS Offshore Staffing Solutions is hiring a Client Care Professional to provide exceptional customer care via email.Key Responsibilities:Customer Inquiries: Respond to customer inquiries in a timely and professional manner.Product Knowledge: Offer accurate product information and solutions to customers.Order Management: Process order updates,...
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Customer Care Lead
1 week ago
Manila, National Capital Region, Philippines Lazada Full timeKey ResponsibilitiesWe are seeking a highly motivated and experienced professional to join our team as a Customer Care Lead. In this role, you will be responsible for working extensively with cross-functional stakeholders (Customer Experience, R&D, particularly algorithms engineers and product managers) to identify and implement optimal solutions in the...
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Global Customer Care Specialist
3 days ago
Manila, National Capital Region, Philippines Trip Group Full timeOur TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer service. Our team members are highly skilled and dedicated to providing the best possible experience for our customers.Job SummaryWe are seeking a Global Customer Care Specialist to join our team. The successful candidate will be responsible for assisting...
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customer care associate
3 days ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeJoin to apply for the CUSTOMER CARE ASSOCIATE role at Bank of the Philippine Islands (BPI)The Customer Management Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special handling and business...
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Customer Care Staff
3 days ago
Manila, National Capital Region, Philippines Nexus Workforce Inc. Full timeNexus Workforce is hiringJoin our TeamCUSTOMER CARE STAFF / Optical Sales StaffAREA VACANCY:SM Megamall Robinson Magnolia SM CalambaPavillion MallSM Sta Mesa SM BacoorSM Baguio SM OlongapoSM LemeryOutlets LipaSM East OrtigasSM PamplomaMarket MarketBuffer for Taguig AreasSM Sta. RosaSM CalambaSM San Pedro Waltermart BatangasSM LipaRobinson LipaSM San Pedro...
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Client Care Expert
3 days ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeClient Care ExpertWe are looking for an experienced Client Care Expert to join our team at Bank of the Philippine Islands (BPI).The successful candidate will be responsible for providing exceptional client care, managing and resolving complex customer complaints, requests, and inquiries, and ensuring that customer needs are met promptly and fairly.This role...
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Customer Care Specialist
3 hours ago
Manila, National Capital Region, Philippines HelloConnect, Inc. Full timeAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Lead Acquisition Professionals
3 days ago
Manila, National Capital Region, Philippines CUBE CARE COMPANY Full timeCUBE CARE COMPANY is seeking Lead Acquisition Professionals to join our team. As a Lead Acquisition Professional, you will be responsible for generating quality sales leads and acquiring new customers for our company.Job OverviewWe are a fast-paced and dynamic company that is committed to delivering high-quality products and services to our customers. We are...
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Customer Care Specialist
3 hours ago
Manila, National Capital Region, Philippines enablesGROUP Full timePRIMARY ROLEGenerally, responsible for providing telephone based first point of contact with potential clientsResponsible for scheduling, making and remaking timely outbound calls, SMSs and emails to members of the public who provide their detailsResponsible for initiating telephone-based discussions with members of the public to qualify their need and if...
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Skincare Professional
1 week ago
Manila, National Capital Region, Philippines ADA VIVA Skin Care Center Full timeAbout the RoleWe are seeking a highly skilled and passionate Skincare Specialist/Aesthetician to join our dynamic team at ADA VIVA Skin Care Center. As a full-time Skincare Specialist, you will be responsible for providing exceptional skincare services to our valued clients, helping them achieve their beauty and wellness goals.Key ResponsibilitiesConduct...
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Customer Care Professional
5 days ago
Manila, National Capital Region, Philippines CommPeak Limited Full timeIn this role you will be responsible for overseeing and addressing all customers' needs by providing accurate, professional pre and post-sale service, ensuring customer satisfaction and customer's best use of CommPeak's platform and products.Responsibilities:Provide exceptional customer service to our large base of customers.Resolve queries and manage...
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Content Writer
6 days ago
Manila, National Capital Region, Philippines Virtualpro Full timeWe are seeking an experienced Digital Content Manager to build out key content within our product, ShiftCare. Reporting into the Product Management team, this role will help lead our customers to success by replicating and loading their traditional paper materials and processes into ShiftCare.Key Responsibilities:Create and curate customer content using the...
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Customer Care Officer
3 days ago
Manila, National Capital Region, Philippines Cartrack Full timeCartrackNegotiableOn-site - Manila 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...
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Aesthetic Care Professional
5 days ago
Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full timeCompany OverviewWe strive to provide exceptional care and deliver transformative results in the beauty and wellness industry.Responsibilities:Ensure prompt and satisfactory delivery of facial treatments and weight loss solutions.Recommend specific treatments based on clients' needs and thoroughly explain their importance.Requirements:BS degree in a relevant...
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Content Strategist
6 days ago
Manila, National Capital Region, Philippines Virtualpro Full timeWe are seeking a highly skilled Content Writer to join our team at Virtualpro. As a Content Writer, you will be responsible for creating and curating customer content using the latest technology and innovative techniques.Key Responsibilities:Partner with our product and customer success teams and clients to solve problems, think strategically, and create...
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Business Development Manager
4 days ago
Manila, National Capital Region, Philippines GB Vision Care Inc. Full timeAbout Our Mission:We aim to provide only the best eye care products and innovations to Eye Care Practitioners all over the Philippines, so that every Filipino will have a chance at a clearer future.Job Role:The Key Accounts Specialist will play a vital role in achieving this mission by building strong relationships with our customers and driving business...
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Customer Care Representative
4 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAt Probe CX, we empower our clients to enhance brand engagement and elevate customer experiences through our dedicated and enthusiastic contact centers. With locations throughout the Philippines, our teams unite to provide engaged contact center solutions for a diverse array of clients.We seek individuals who embody a 'can do' attitude—and even more...
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Senior Customer Success Professional
7 days ago
Manila, National Capital Region, Philippines Payfuture Full timeWe are seeking an experienced Senior Customer Success Professional to join our team at Payfuture. As a Senior Customer Success Professional, you will be responsible for driving customer success and retention by leading a team of Customer Success Specialists and implementing strategies to improve team performance and processes.Key Responsibilities:Lead,...
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Customer Care Officer
3 hours ago
Manila, National Capital Region, Philippines Jeremiah 29 11 Corporation Full timeJOB OVERVIEW:The Customer Care Officer is responsible for building positive client interactions and ensuring total customer satisfaction.RESPONSIBILITIES:Handle incoming customer inquiries and resolve issues via phone, email, chat, or in-person.Investigate and resolve customer complaints promptly and effectively.Process orders, forms, applications, and...