Sales Relationship Builder
4 days ago
**About Us:** Satellite Office is a dynamic and innovative company that offers an exciting opportunity for sales professionals to grow their careers.
We are looking for a highly motivated and customer-focused individual to join our team as an Associate Account Manager. This role will be responsible for building strong relationships with our clients, understanding their needs, and providing exceptional service to ensure a seamless experience.
**Responsibilities:
- Becoming the client's go-to expert on our platform
- Guiding customers through the ordering process, providing live demos, and troubleshooting any issues that arise
- Managing inbound leads and converting them into long-term customers
- Conducting discovery calls to understand customer needs and identify opportunities for our solutions
- Developing a deep understanding of our product offerings, technology, and industry trends
- Maintaining accurate pipeline records in Salesforce and Gong, and staying organized with follow-ups using email and phone
**Requirements:*
- 1-2 years of experience in sales, customer service, or a related field
- Experience with branded merchandise or similar industry
- A strong communicator who enjoys building relationships with people
- Tech-savvy and eager to master our platform
- Self-motivated and eager to learn from experienced sales professionals
- A problem solver with curiosity and a willingness to ask great questions
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