Remote Call Center Associate

1 week ago


Barcelona, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Customer Service Representative Opportunity

We are seeking skilled and dedicated Customer Service Representatives to support our clients' customer service initiatives. The ideal candidate will have a strong command of the English language, excellent communication skills, and experience working in a call center environment.

The role involves handling inbound and outbound calls professionally and efficiently. You will resolve customer issues on the first call through effective problem-solving, research information across systems to support customer needs, and accurately document interactions and process claims.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.

Requirements:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Prior call center experience.
  • Work from home experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High-speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
Benefits

This is an excellent opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you are a natural problem solver who thrives on creating memorable customer experiences, we would love to hear from you.

You will also need a quiet work environment and high language proficiency in English.



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