Service Delivery Specialist

Customer Service Leadership OpportunityDrive exceptional service delivery as a customer service team lead. We're seeking an experienced leader to motivate, mentor and elevate our support teams.Key QualificationsMinimum 3 years of leadership experience in customer service environments.Strong background in e-commerce customer service, with Shopify, BigCommerce...

Job Title: Project Delivery SpecialistWe are seeking a highly skilled and experienced Project Delivery Specialist to oversee the delivery of multiple client projects across various platforms. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team to achieve project goals.Key...

Competencies:Effectively oversees cross functional teams (Project Management Unit, Technical Operations, and Sales), ensures alignment, collaboration and accountability.Ensures smooth process flow, adherence to deadlines, and achievement of defined outcomes with high quality.Establishes and nurtures strong relationships with internal teams and external...

As a Dispatch Support Specialist, you will play a critical role in facilitating same-day deliveries across the US.Key ResponsibilitiesDispatch deliveries in assigned markets and create efficient routes given driver schedules, customer needs, and service level due times.Maintain mastery of dispatch systems and communicate directly with customers to resolve...

Project Manager - Service Delivery Role OverviewAbout Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions.You will play a pivotal role in managing new orders for business customers across our range of services.This full-time position operates 100% remotely. No travel to customer locations is required.Key...

Job Title: Customer Service and Logistics CoordinatorRole Overview:We are seeking a highly organised, proactive and detail-oriented individual to assist with the day-to-day management of furniture deliveries.The ideal candidate will be customer focused and comfortable working with spreadsheets, order tracking and e-commerce systems.Key...

We are seeking a highly skilled Support Specialist to join our team. In this role, you will provide exceptional support to employees and managers by responding to inquiries and completing various tasks.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have experience with HR-related...

We are seeking a talented Service Delivery Team Lead to join our team.The ideal candidate will possess strong leadership skills, customer service expertise, and technical knowledge to motivate their team towards achieving measurable goals.This role requires overseeing the Support team in assessing and assigning cases, routing escalations, and resolving...

Delivery ExcellenceAs a seasoned Delivery Specialist, you will be at the forefront of shaping our clients' delivery approach, ensuring exceptional outcomes and driving business success. This role presents a unique opportunity to leverage your expertise in agile software development, project planning, and team leadership to make a tangible impact on people's...

We are seeking a seasoned Operations Specialist to join our team. In this role, you will be responsible for supporting the operational functions within the Customer Success department.Key Responsibilities:Design and implement operational tools, processes, and reports to ensure efficient delivery operations.Identify and resolve operational bottlenecks and...