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Managed Services Technician

1 week ago

Manila, National Capital Region, Philippines Eastvantage Full time
Job Summary

We are seeking a Managed Services Technician to join our team. As a key member of our team, you will be responsible for delivering Level 3 support for managed device services. This includes managing deployment and monitoring platforms, developing change requests, and maintaining service documentation.

This role involves collaboration on service improvement and process optimization initiatives, ensuring positive business outcomes. We are looking for a technical professional with a strong background in enterprise workstation deployment and managed services. Certifications such as Microsoft MCSA (Windows 10) and Modern Desktop Administrator Associate are highly valued.

Responsibilities:
  • Deliver Level 3 support for managed device services.
  • Manage deployment and monitoring platforms.
  • Develop change requests, test plans, and maintain service documentation.